Experience

HexArmor

• United States
• Manufacturing
• 100 - 200 Employee

• Director of Inside Sales

  • Sep 2023 - Present



The Funky Buddha Yoga Hothouse

• United States
• Health, Wellness & Fitness
• 1 - 100 Employee

• Teacher

  • Aug 2019 - Present



National Nail

• United States
• Wholesale Building Materials
• 100 - 200 Employee

• Learning And Development Specialist

  • Mar 2022 - Sep 2023



Michigan Office Solutions (MOS)

• United States
• Retail Office Equipment
• 1 - 100 Employee

• Inside Sales Manager

  • Nov 2011 - May 2014

  Managed Inside Sales & New Business Development team. Produced 50% of overall sales activity support. Provided side-by-side coaching to increase measureable Inside Sales productivity. Created Inside Sales coaching goals and metrics. Identified database opportunities in Salesforce.

• Director of Learning and Development

  • Nov 2011 - May 2014

  Created and facilitated Executive Leadership training. Facilitated core competency training at global sister companies. In charge of LMS Management. Facilitated and managed new hire training program. Created and managed all training content. Measured success of training initiatives for Sales, Admin, Logistics, Service, and Finance teams. Created and implemented Sales Internship program. Designed and implemented Manager Development program. Developed and implemented 2012 customer experience incentive. Awarded 2012 award for highest increase in rep productivity among all Global Imaging Systems companies. Show less

• Sales Trainer

  • Jun 2011 - Nov 2011

  Audited existing sales training program and implemented new training strategy. Awarded company MVP award for 2011. Created and implemented company-wide Leadership Development training. Implemented company-wide mentor program. Provided field coaching for both new and tenured sales representatives. Systematically onboarded new hires. Implemented new hire 5-Firsts program.



Charter Communications

• United States
• Telecommunications
• 700 & Above Employee

• Corporate Trainer

  • Dec 2009 - Jun 2011

  Implementation of Adult Learning Theories with measurable ROI and sales revenue results. Responsible for content and curriculum development as well as in-person and virtual facilitation. Identified client training needs through a series of Strategic Alignment goals. Facilitated Train-The-Trainer modules. Acted as liaison between Corporate Training Department and local Clientele. Responsible for written and verbal corporate client relations.*Implemented and measured online learning modules Show less

• Broadband Sales Specialist

  • Jun 2008 - Dec 2009

  Top in Sales. Won Charter Sales Champion award 2008-2009. Met and exceeded all Sales goals and metrics. Assisted in sales agent training in addition to standard job duties.

• Retention Sales Specialist

  • Mar 2007 - Jun 2008

  Responsible for handling escalated customer calls. Rated top performer in both Sales and Retention metric categories. Ranked top sales agent for revenue generating units company-wide