Lydia DelRossi
Lead Client Strategy Manager at Attentive- Claim this Profile
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Bio
Ivory Razor
I’ve worked with countless customer success managers throughout my career, and Lydia stands out most above the pack. She embodies what it means to be a true business partner. Lydia has been an integral part of increasing our SMS revenue and KPIs, as well as providing strategic insights.
Alexander Chrisostomou
I feel compelled to write this because every team needs a Lydia. Articulate & knowledgeable, Lydia has communicated well to help us at Petlab Co realise the profitable revenue stream that is personalised SMS marketing. We've had to navigate through a number of complicated challenges, and I've witnessed Lydia do so impressively, remaining thorough and professional throughout. It's been a real pleasure!
Ivory Razor
I’ve worked with countless customer success managers throughout my career, and Lydia stands out most above the pack. She embodies what it means to be a true business partner. Lydia has been an integral part of increasing our SMS revenue and KPIs, as well as providing strategic insights.
Alexander Chrisostomou
I feel compelled to write this because every team needs a Lydia. Articulate & knowledgeable, Lydia has communicated well to help us at Petlab Co realise the profitable revenue stream that is personalised SMS marketing. We've had to navigate through a number of complicated challenges, and I've witnessed Lydia do so impressively, remaining thorough and professional throughout. It's been a real pleasure!
Ivory Razor
I’ve worked with countless customer success managers throughout my career, and Lydia stands out most above the pack. She embodies what it means to be a true business partner. Lydia has been an integral part of increasing our SMS revenue and KPIs, as well as providing strategic insights.
Alexander Chrisostomou
I feel compelled to write this because every team needs a Lydia. Articulate & knowledgeable, Lydia has communicated well to help us at Petlab Co realise the profitable revenue stream that is personalised SMS marketing. We've had to navigate through a number of complicated challenges, and I've witnessed Lydia do so impressively, remaining thorough and professional throughout. It's been a real pleasure!
Ivory Razor
I’ve worked with countless customer success managers throughout my career, and Lydia stands out most above the pack. She embodies what it means to be a true business partner. Lydia has been an integral part of increasing our SMS revenue and KPIs, as well as providing strategic insights.
Alexander Chrisostomou
I feel compelled to write this because every team needs a Lydia. Articulate & knowledgeable, Lydia has communicated well to help us at Petlab Co realise the profitable revenue stream that is personalised SMS marketing. We've had to navigate through a number of complicated challenges, and I've witnessed Lydia do so impressively, remaining thorough and professional throughout. It's been a real pleasure!
Experience
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Attentive
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United States
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Advertising Services
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700 & Above Employee
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Lead Client Strategy Manager
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Sep 2023 - Present
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Senior Client Strategy Manager - Strategic Accounts
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Jul 2021 - Present
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Client Strategy Manager
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May 2020 - Present
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Senior Client Strategist
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Feb 2020 - May 2020
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Client Strategist
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Jun 2019 - Feb 2020
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University of Georgia - Franklin College of Arts and Sciences
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United States
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Higher Education
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300 - 400 Employee
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Undergraduate Research Manager
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Aug 2017 - Feb 2020
Examining the Personality, Impulsivity, and Externalizing Correlates of Agentic versus Communal Tattoos• Spearheaded tattoo recruitment initiatives, resulting in 100+ new participants• Coordinated correspondence between 100+ recruited participants, research assistants and graduate teaching assistants• Trained and scheduled undergraduate research assistants• Maintained a current understanding of policy and ethics procedures• Managed confidential participant data within Microsoft Excel Show less
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Center for Undergraduate Research Opportunities Assistantship
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Jan 2019 - May 2019
Gender Ideology as a Moderator between Husband’s and Wife’s Marital and Career Satisfaction• Analyzed data from Dr. Shockley’s dissertation titled “You can’t always get what you want, but does it matter? The relationship between pre-child preferences and post child actual labor division fit and well-being”• Presented findings at the Center for Undergraduate Research Opportunities Symposium April 8th, 2019• Educated peers and professors on advanced polynomial regression analysis
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1000 Faces Coffee
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Atlanta, Georgia Area
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Market Staff
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May 2017 - May 2019
• Marketed and sold coffee to patrons in the greater Atlanta area • Communicated general coffee knowledge to clients • Collaborated with fellow market members to provide quality product and presentation for all Atlanta markets • Sustained advanced understanding of coffee production knowledge • Primarily maintained entire Athens facility, including roasting room, front of house and offices • Marketed and sold coffee to patrons in the greater Atlanta area • Communicated general coffee knowledge to clients • Collaborated with fellow market members to provide quality product and presentation for all Atlanta markets • Sustained advanced understanding of coffee production knowledge • Primarily maintained entire Athens facility, including roasting room, front of house and offices
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The Rook and Pawn
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Athens, Georgia Area
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Bartender/ "Game Wizard"
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Oct 2015 - May 2017
• Retained knowledge of all rotating specialty cocktail recipes, beer menu and coffee menu • Displayed exemplary customer service in a fast-paced, full-service board game café and bar • Demonstrated in-depth knowledge of 200+ board games offered to patrons • Maintained the entire facility to a high degree of cleanliness • Retained knowledge of all rotating specialty cocktail recipes, beer menu and coffee menu • Displayed exemplary customer service in a fast-paced, full-service board game café and bar • Demonstrated in-depth knowledge of 200+ board games offered to patrons • Maintained the entire facility to a high degree of cleanliness
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Education
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2014 - 2019
University of Georgia - Franklin College of Arts and Sciences
Bachelor of Science - BS, Psychology -
2011 - 2013
Berry College
Music Performance
Community
