Experience

Leadership Memphis

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Volunteer Coordinator

  • Aug 2022 - Present



Youth Villages

• United States
• Philanthropic Fundraising Services
• 700 & Above Employee

• Volunteer and Donor Engagement Coordinator

  • Jun 2021 - Apr 2022

• Mentor Liaison

  • Nov 2017 - Jun 2021

  Managing 50+ mentors as they develop meaningful relationships with children.Building relationships with mentors to provide the best support possible and maintain volunteer engagement.Maintain consistent communication with mentors, children, and counselors. Solving customer service issues to provide the best experience for all those involved including mentors, volunteers, and shareholders.Organized large events like our annual mentor banquet and mentor and mentee carnival event.Presented on Youth Villages mission and volunteer opportunities at corporate and volunteer events.

• Behavioral Youth Counselor

  • Aug 2016 - Nov 2017

  Supervised and assisted in the treatment of a group of children, ages 12 to 15, in their daily activities. Participated in their treatment by utilizing trauma informed care, such as as assisting them in utilizing coping skills, teaching life skills, and anger management techniquesConducted daily documentation such as contact notes, client visitation notes, milieu notes, morning and night shift reports, and completed assignments in a thorough and timely manner. Maintained composure and dedication to clients in high-stress, crisis situations.



Arkansas Governor's School

• Resident Assistant

  • Jun 2017 - Jul 2017

  Served talented high school students at all hours, supervised student behavior, attended administrative meetings, and respectfully cooperated with faculty and staff.Hosted weekly events such as ice-breakers, cultural activities, group dinners, and outreach opportunities.Provided helpful interaction for residents with minor academic and personal concerns and appropriately referred them while working in conjunction with Hall Directors and the Director of Campus Life. Served talented high school students at all hours, supervised student behavior, attended administrative meetings, and respectfully cooperated with faculty and staff.Hosted weekly events such as ice-breakers, cultural activities, group dinners, and outreach opportunities.Provided helpful interaction for residents with minor academic and personal concerns and appropriately referred them while working in conjunction with Hall Directors and the Director of Campus Life.



Lyon College

• United States
• Higher Education
• 100 - 200 Employee

• Year One Freshman Mentor

  • Aug 2015 - May 2016

  Established a personal relationship with each freshman resident at the start of the academic year in order to gain an awareness of personalities, attitudes, academic goals, and challenges.Counseled students in a group setting and one-on-one, assisted them in overcoming obstacles in their first year of college by providing academic coaching as well as advice on class scheduling, time management, and study skills.Developed a sense of community by coordinating at least five social and educational events each semester designed to increase retention at Lyon College.

• Resident Assistant

  • Aug 2015 - May 2016

  Promoted a positive living environment, academic excellence, addressed student needs, and encouraged involvement among residents in a way that complied with the mission of Lyon College and its' Residence Life Department.Supervised a floor of 16 residents, organized bi-weekly floor programs, and advised residents on personal and academic issues, in addition to training new staff members.Managed various administrative duties such as weekly information meetings, incident reports, itemized financial reports, and maintenance reports.

• Supplemental Instructor

  • Aug 2014 - May 2016

  Devoted teaching assistant that provided a warm, accepting environment and supported class instruction through a range of teaching and assessment activities including weekly review sessions. Supported students in group settings and one-on-one during class and outside of class by creating engaging activities to help students process course material and develop study strategies. Participated in the assessment process using a variety of methods and techniques and provided appropriate feedback to the instructor and students in support of their learning.



Lyon College Mabee-Simpson Library

• Circulation Clerk and Weekend Associate

  • Aug 2015 - May 2016

  Created an environment that is conducive to active and participatory learning, resource-based instructional practices in collaboration with other staff members, in addition to addressing clients' needs in a professional and timely manner.Performed clerical activities, such as answering phones, sorting mail, filing, typing, word processing, photocopying, and mailing out material.Demonstrated a strong sense of duty and responsibility in opening and closing the library during specified hours and securing library equipment.



Lyon College Upward Bound Math-Science

• Resident Staff Supervisor

  • May 2015 - Jul 2015

  Supervised a team of seven undergraduate assistants working as Tutor/Mentors in residence halls, in addition to serving as a personal resource for staff and students in dealing with roommate conflicts, personal and emotional problems, and other development concerns. Recruit, select, and train Tutor/Mentors, monitor work performance for accuracy in accordance with Upward Bound Math Science mission and goals, ensure compliance of staff with established policies and procedures.Managed operational functions such as key distribution, damage assessment, conducting room checks, and hall openings and closings.

• Tutor/Mentor

  • May 2013 - Jul 2014

  Supervised a group of 10 to 16 high school students while monitoring their individual goals and ensuring their emotional and physical well-being.Demonstrated enthusiasm and respect for learning and diversity while modeling appropriate behavior at all times.Provided tutoring to participants in groups or one-on-one, maintained complete and accurate records of tutoring sessions, provided student follow-up, and periodic assessments.Provided academic coaching as well as advice on the ACT, financial aid, class scheduling, time management, and study skills.