Experience

Corinthia St.George's Bay (Malta)

• Malta
• Hospitality
• 1 - 100 Employee

• Area Learning and Development Executive

  • Sep 2022 - Present



Central Home, Mosta

• Malta

• Activity Manager

  • Nov 2020 - Sep 2022

  Being innately creative helps me to plan and prepare fun and innovative weekly activity schedules for residents with the aim of stimulating their minds and promoting well-being. Proactively liaise with social workers ensuring that residents have needs met and tackle any issues that may arise. Manage activity staff: - Oversee the implementation of daily activity schedule - Increase employees’ confidence and performance via weekly meetings where feedback is given Contribute to the high standards of the home by effectively communicating with local authorities, entertainers and therapists. Show less



Ipsos UK

• United Kingdom
• Market Research
• 700 & Above Employee

• Field Trainer and Coach

  • Mar 2017 - Aug 2020

  As a confident public speaker I conduct engaging group training sessions throughout the UK. This ensures new recruits can confidently fulfil their role in the company as Market and Social Research Interviewers. Develop new trainees’ confidence by conducting in-field coaching sessions, where encouragement is key and feedback is given. Train new employees to use Computer Aided Personal Interviewing Equipment (CAPI).Work with training consultants to develop captivating e-learning modules. Ensure new employees are onboarded smoothly by completing administrative tasks such as checking right-to-work documentation and HRMC paperwork, as well as allocating work ID. Show less

• Region Coordinator

  • Nov 2017 - Aug 2018

  Promoting the smooth progress of an internationally renowned longitudinal research study by successfully managing a team of interviewers working on the project. Ensure project targets are met by continuous communication with research interviewers to check their progress and plan their work using an electronic diary system. Confidently feed back progress to the client, using Excel and internal field management systems to compile reports.

• Face-to-Face Social and Market Research Interviewer

  • Mar 2017 - Nov 2017

  Interviewed members of the public on a variety of research projects for clients such as Radio Joint Audience Research and the Department of Leisure, Culture, Media and Sport.Showed resilience and tenancy by speaking to members of the public on the doorstep and persuading them to take part in research, this lead to consistently meeting project targets.Professionally used different interviewing techniques to gain as much information as possible, without prompting responses and remaining impartial. Show less



Ashworth & Brookes Estate Agents

• Greater Manchester

• Sales & Admin Assistant

  • Oct 2013 - Feb 2017

  Delivered outstanding customer service to vendors and purchasers both face-to-face, over the telephone and via email. Managed these communications with professionalism at all times. Provided first class administrative and secretarial support, including copy typing contracts, maintaining the office diary and ensuring confidential client documents were filed appropriately. Frequently worked autonomously and used own initiative to find solutions to problems. Proactively set up social media accounts to engage with clients more effectively. Prioritised urgent tasks to ensure deadlines are met. I promptly prepared documentation for property sales to ensure quick progress of completion. Show less



TTM Management - Talent & Model Agency

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Model

  • Oct 2011 - Mar 2016

  Developed confidence at castings, photo shoots and catwalks. This confidence is useful when interacting with clients and the public. Aware of the importance of making a good impression and looking presentable and professional. Developed confidence at castings, photo shoots and catwalks. This confidence is useful when interacting with clients and the public. Aware of the importance of making a good impression and looking presentable and professional.



Co-operative College

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Intern

  • Jun 2013 - Aug 2013

  Worked in the marketing department, taking on the responsibility of compiling a brand awareness report for the college. Used Microsoft Excel to analyse data and Microsoft word to present research findings. Worked with the archive and heritage team to search for items of interest and importance. Transcribed and summarised 19th century letters which were made into official documents of the archive. Responsible for entertaining international guests, maintaining the college’s renowned reputation. Published a weekly blog about activities and events associated with the college. Show less