Lydia Chung

Project Consultant at PERSOLKELLY Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Johor Bahru, Johore, Malaysia, MY
Languages
  • Mandarin Native or bilingual proficiency
  • Cantonese Full professional proficiency
  • English Professional working proficiency
  • Trandition Chinese Native or bilingual proficiency

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5.0

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Darren Soong

Lydia is a creative, supportive and very cheerful friend and colleague. She always completed her task in a creatively, efficient, and within the timeline. Throughout our collaboration for past few years, I enjoy working with her. She has a great sense of humor and is one of the most dedicated people I know. I'm confident she would be a great addition to the team.

Mami Horioka

Lydia is one of the most patient and supportive colleagues I have had the pleasure of working with. She demonstrates remarkable independence and patience when faced with complex and stressful tasks. One of her most outstanding abilities is her commitment to self-reflection, recognizing its importance in personal growth regardless of the circumstances. Throughout our nearly one-year collaboration (we stopped working together due to my role change), I thoroughly enjoyed working alongside Lydia. We have managed to maintain our connection, and I can confidently say that she continues to thrive under different leadership. Well done, Lydia! I look forward to our enduring friendship in the years to come!

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Experience

    • Malaysia
    • Human Resources Services
    • 1 - 100 Employee
    • Project Consultant
      • Aug 2022 - Present

      Learning Management System Consultant 1. Design LMS interfaces Experienced in designing Learning Management System (LMS) interfaces and revamping dashboards tailored to different user levels, including Direct, Leaders, and Recruiters. 2. Manage LMS platforms Responsible for the efficient management of our LMS platforms. Overseeing the enrolment process, tracking enrolment numbers, and ensuring they meet key performance indicators (KPIs). 3. ILT & E-learning course creation Responsible for creating engaging and interactive e-learning courses that fulfill the knowledge enhancement requirements of our company employees. 4. Generate custom reports for countries Creating the report provides an overview of Key Performance Indicators (KPIs) for HR across different countries within our organization. This report aims to assist HR professionals in reviewing and evaluating performance metrics to drive informed decision-making and identify areas for improvement. 5. Handle inquiry Responsible for effectively managing inquiries from different countries and providing them with the best possible solutions. 6. LMS Consultation Services Providing consultation services to clients, assessing the suitability of their items for integration into our LMS platform. Show less

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Learning And Development Specialist
      • Apr 2022 - Jul 2022

      BPO L&D Specialist Major in report creation, new hires training & quality, connect with client

    • Senior Learning and Development Trainer
      • Feb 2020 - Mar 2022

      Major in Safety Incidents/ Social Media Platform/ Transportation related training

    • Learning And Development Trainer
      • Apr 2019 - Feb 2020

      Major on soft skills, safety training & social media platforms training

    • Senior Customer Service Representative
      • Dec 2017 - Apr 2019

      Safety/Crisis Incident Response TeamInvestigationDetermine and document the priority, and impact.CommunicationsDefine and categorize security incidents based on policy. ResponseInvestigate root cause, document findings, and communicate status to the user.

Education

  • Management Development Institute of Singapore
    Diploma, Mass Communication/Media Studies
    2013 - 2015

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