Strategic Partnerships Specialist

• Jun 2023 - Present

Program Coordinator

• May 2022 - Jul 2023

• Demonstrate the risks and consequences of opioid and fentanyl as well as identifying the signs and behaviors of addictions and overdose through the TINAD curriculum.• Develop a summer program with core themes on identity, harm reduction, and art as resilience for 15 youths with the outcome of these participants to volunteer in community organizing on harm reduction for the LGBTQ community.• Successfully obtained 396 units of Narcan from the California Department Health Care Services’ Naloxone Distribution Project. Show less

Peer Crisis Counselor

• Apr 2021 - Jun 2022

• Served in a federally funded program through FEMA and overseen by CalMHSA to offer resources and assistance with post-pandemic disasters to help homeless, low-income, and struggling families and individuals with food insecurity in the IE.• Readily available for folks on the Cal Hope Connect website to distribute resources regarding COVID, food banks, and other general resources.• Reported over 100 data reports regarding outreach results on ODCES spreadsheets.

Community Outreach Coordinator

• Aug 2019 - Apr 2021

• Gathered and communicated sensitive materials on suicide prevention (QPR) and cultural resilience with an LGBTQ emphasis to teach 120+ adults and staff from partnering agencies on affirming and supporting youth.• Designed, planned, and executed 20 new connections and social media campaigns during the pandemic to increase awareness on online platforms through using Instagram Lives, Pride Proms on Zoom, and other small group activities.• Delivered full analytical support to recurring groups of 10-20 LGBTQ+ youth by developing, coordinating, and implementing outreach and education projects activities and presentations to our focus population and community stakeholders. Show less

Customer Experience Agent

• Nov 2021 - Dec 2022

• Provided exceptional customer service by handling inquiries, resolving complaints, and problems, also worked in a cooperative spirit to ensure the success of the company. Processed and closed more than 400 tickets per day utilizing the E-Tix platform to check-in guests promptly. • Provided exceptional customer service by handling inquiries, resolving complaints, and problems, also worked in a cooperative spirit to ensure the success of the company. Processed and closed more than 400 tickets per day utilizing the E-Tix platform to check-in guests promptly.

ADA Compliance

• Nov 2021 - Jun 2022

• Support people with disabilities at music festivals through efforts including but not limited to; Coordinating rides for transportation, accessing viewing platforms and other services offered at each venue, • Support people with disabilities at music festivals through efforts including but not limited to; Coordinating rides for transportation, accessing viewing platforms and other services offered at each venue,

Box Office Lead

• Aug 2019 - May 2022

• Responsible for fulfilling orders, issuing ticket replacements, and helping headliners with their concerns thru Front Gate systems to navigate 100+ ticket orders per show. Successfully supervised 10+ attendants while fulfilling 1000+ of will call ticket distributions. • Responsible for fulfilling orders, issuing ticket replacements, and helping headliners with their concerns thru Front Gate systems to navigate 100+ ticket orders per show. Successfully supervised 10+ attendants while fulfilling 1000+ of will call ticket distributions.

Guest Services Specialist

• Sep 2020 - Dec 2021

• Enhanced the overall customer experience at events by ensuring safety is in place by maintaining crowd control, coordinating arrival and departure of patrons and organizing load-in supplies and decorations for each event. • Enhanced the overall customer experience at events by ensuring safety is in place by maintaining crowd control, coordinating arrival and departure of patrons and organizing load-in supplies and decorations for each event.

Prevention Educator

• Oct 2020 - Jun 2021

• Provided detailed training to 20+ peer providers on cultural competency, cognitive behavioral therapy, and similar evidence-based practices to guarantee accessibility for community members to high-quality community services.• Performed duties as a strategic overlay to control a budget of $7000 including the restocking items and giveaways as well as corresponding with the merchandise representative to ensure quality care.

Community Health Worker

• Dec 2019 - Sep 2020

• Steered efforts towards promoting, maintaining, and improving the mental healthof the community by serving 1500+ unduplicated individuals through community collaborations,tabling, and comprehensive presentations.• Developed and defined detailed demand to community needs in resources and supportedsupervisors to reduce barriers for community members faced in connecting to mental healthproviders.

Content Strategist Intern

• Apr 2020 - Nov 2020

•Created in-depth, compelling communications and positioning through blogs, on a range of subjects, including testimonies on the goals, experiences, and advice from 5-10 women interviewed. •Developed a solid understanding of the target audience through market research, interviewing women in the medical and science field about their professional experience. •Created in-depth, compelling communications and positioning through blogs, on a range of subjects, including testimonies on the goals, experiences, and advice from 5-10 women interviewed. •Developed a solid understanding of the target audience through market research, interviewing women in the medical and science field about their professional experience.

Digital Marketing Apprentice

• May 2019 - Aug 2019

•Wrote blogs using Microsoft Office to promote business products and improve Search Engine Optimization. Designed graphic content with Canva for business and social media accounts: Instagram and Facebook. Maintained social media accounts to increase activity and follower count. •Wrote blogs using Microsoft Office to promote business products and improve Search Engine Optimization. Designed graphic content with Canva for business and social media accounts: Instagram and Facebook. Maintained social media accounts to increase activity and follower count.

Lead Peer Health Educator

• Sep 2016 - Jun 2019

• Created events and workshops catered to students sexual health, wellness, and safe partying. Events included: HIV/AIDS testing with African Student Programs and the LGBTRC with 40+ participants; An annual sexual health fair that partners with other campus departments to advise students where to get tested, birth control options and general sexual health.

Student Coordinator

• Sep 2017 - Jun 2018

• Spearhead groups to create events that highlight issues regarding the API community, such as organizing conferences and workshops accessible and relatable to the API community, e.g: Annual API Womxn's Conference; Co-Facilitate presentations on healthy relationships; Pronouns workshop.

CHASS First Peer Mentor

• Sep 2016 - Jun 2017

• Guided 90 first year students as they transitioned from high school to college environment; helped them find on campus resources. Advised students in 30 minute one on one sessions to provide assistance in their personal and professional lives.