Membership Marketing Specialist

• Dec 2021 - Present

- Provide promotional and informational marketing support for seven associations, including social media, graphic design, membership communications, and conference marketing. - Develop content and copy for digital channels (email, web, social media, paid advertising) and traditional mediums (direct mail, flyers/ brochures, and event signage).- Track and report on campaign results and recommend optimization of strategy for future efforts.

Membership Marketing Coordinator

• Nov 2020 - Mar 2022

Front End Lead

• Jun 2019 - Mar 2020

- Managed front end team of cashiers and customer service desk. - Provided training & onboarding for new cashiers. - Processed returns, managed cash office and cash flow, and online order processing. - Managed front end team of cashiers and customer service desk. - Provided training & onboarding for new cashiers. - Processed returns, managed cash office and cash flow, and online order processing.

Marketing and Communications Intern

• May 2018 - Jan 2019

-Developed communications campaigns and strategy for Xperitas' marketing team. -Interviewed trip participants and teachers about their travel experiences and published articles about their experiences. -Produced promotional and informational materials for various company events and school visits. -Wrote articles to contribute to Xperitas Alumni Newsletter -Developed communications campaigns and strategy for Xperitas' marketing team. -Interviewed trip participants and teachers about their travel experiences and published articles about their experiences. -Produced promotional and informational materials for various company events and school visits. -Wrote articles to contribute to Xperitas Alumni Newsletter

Digital Sales Lead

• Jun 2013 - Jan 2018

-Trained and supervised employees in customer service skills, database utilization, and digital sales. -Assisted for various author events and coordinated large-scale efforts to streamline training curricula for all incoming employees. -Trained and supervised employees in customer service skills, database utilization, and digital sales. -Assisted for various author events and coordinated large-scale efforts to streamline training curricula for all incoming employees.