Lycia Vens

Jr. accountmanager at BHV.NL
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Contact Information
us****@****om
(386) 825-5501
Location
NL
Languages
  • English Professional working proficiency
  • Spanish Elementary proficiency
  • German Limited working proficiency
  • Dutch Native or bilingual proficiency

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Bio

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Credentials

  • Spanish Course A2
    -

Experience

    • Netherlands
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Jr. accountmanager
      • Aug 2021 - Present

    • Spain
    • Hospitality
    • 700 & Above Employee
    • Teamleader Meeting and Events Organizer
      • Oct 2019 - Aug 2021

    • Senior Meeting and Events Organizer
      • Jul 2019 - Oct 2019

    • Meeting and Events Organizer
      • Sep 2018 - Jun 2019

    • Front Office
      • Mar 2018 - Sep 2018

    • Front Office
      • Aug 2016 - Mar 2018

    • Food and Beverage Services
    • 700 & Above Employee
    • HR Associate
      • Aug 2018 - Sep 2018

      HR associate

    • Human Resources
      • Feb 2018 - Aug 2018

    • Trainee
      • Feb 2016 - Aug 2016

      3 months assisting banquets operations and 3 months working as an event coördinator. 3 months assisting banquets operations and 3 months working as an event coördinator.

    • France
    • Hospitality
    • 700 & Above Employee
    • Waitress
      • Jun 2014 - Feb 2016

      Responsible for closing the bar/restaurant and financial activities, prepare meeting rooms for the next day/week. Trained in upselling. Responsible for closing the bar/restaurant and financial activities, prepare meeting rooms for the next day/week. Trained in upselling.

  • SOK Organisatie en Communicatie
    • Nijmegen en omgeving, Nederland
    • Management Trainee
      • Mar 2014 - Jun 2014

      Research into hospitality, interviewed people, mystery visits for the best terrace in Nijmegen, assisted by hospitality trainings. Researched to the hospitality for Wally, a restaurant in Nijmegen, with field research. Summarized the respons of the research. Made a report. Research into hospitality, interviewed people, mystery visits for the best terrace in Nijmegen, assisted by hospitality trainings. Researched to the hospitality for Wally, a restaurant in Nijmegen, with field research. Summarized the respons of the research. Made a report.

    • Waitress
      • Feb 2011 - Jun 2014

      Learned the skills for being a friendly and professional waitress. Communicated between the kitchen and the restaurant. My communication skills are strong improved here. Advised guests on wines and suggested good dishes. Made guests'​ their stay as relaxed as possible. Closed sometimes the company safe in the evening. Trained new people, learned them the menu's and the first waiter skills. Learned the skills for being a friendly and professional waitress. Communicated between the kitchen and the restaurant. My communication skills are strong improved here. Advised guests on wines and suggested good dishes. Made guests'​ their stay as relaxed as possible. Closed sometimes the company safe in the evening. Trained new people, learned them the menu's and the first waiter skills.

    • Netherlands
    • Hospitality
    • 1 - 100 Employee
    • Front Office employee and trainee
      • Nov 2012 - Aug 2013

      Checked guests in and out. Processed payments, assisted the guests by phone, e-mail and assisted guests at the reception with basic information. Knowledge of upselling. Made room reservations in the system (IDPMS). Checked guests in and out. Processed payments, assisted the guests by phone, e-mail and assisted guests at the reception with basic information. Knowledge of upselling. Made room reservations in the system (IDPMS).

Education

  • Hotel Management School Maastricht, Zuyd university of applied science
    Bachelor of Business Administration (BBA), Hotel and Hospitality Management
    2014 - 2018
  • Intermediate Vocational Training
    Hospitality management, Graduated
    2010 - 2014
  • Scholengemeenschap Stevensbeek
    high school, vmbo - TL
    2006 - 2010

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