Experience

Gifted Travel Network

• United States
• Travel Arrangements
• 1 - 100 Employee

• PR & Social Media Coordinator

  • Aug 2022 - Present

  -Plan, design, and publish social media content on our channels -Maintain brand voice across different social media channels -Promote our events, client success stories, and achievements -Enhance the company’s brand/reputation within the industry -Engage with current and prospective customers across multiple social media platforms, including our public pages and Facebook groups -Explore new ways to engage and reach our target audience -Work cross functionally with other teams to complete their marketing requests Show less


Catawba Brewing Company
• United States
• Food and Beverage Services
• 1 - 100 Employee
• Social Media Manager

  • May 2022 - Sep 2022


WeCraft Lab

• United States
• Retail Art Supplies

• Operations and Marketing Manager

  • Nov 2020 - May 2022

  -Developing and promoting in-store and online campaigns to increase foot traffic and overall sales -Managing and growing social media following, primarily on TikTok and Instagram -Using Adobe Illustrator to clean up and set up customer designs as EPS files for printing -Running several machines simultaneously, including a Glowforge, Roland Eco-Solvent Printer, Silhouette and Cricut cutting machines and more -Instructing private classes to teach customers how to use different crafting machines and tools Show less



Queen City Brewers Festival

• United States
• Food and Beverage Services

• Director of Social Media Marketing

  • May 2020 - Dec 2021

  Freelance position working with the Festival Organizer to provide the voice for the QCBF 2021 campaign. -Create, post and monitor content (including promoted posts) on the QCBF channels with the goal of selling tickets, promoting brewery and corporate sponsors and conveying impact to ACEing Autism-Charlotte programs. -On-site support capturing photos and video at QCBF and related special events Freelance position working with the Festival Organizer to provide the voice for the QCBF 2021 campaign. -Create, post and monitor content (including promoted posts) on the QCBF channels with the goal of selling tickets, promoting brewery and corporate sponsors and conveying impact to ACEing Autism-Charlotte programs. -On-site support capturing photos and video at QCBF and related special events



Bold Missy Brewery

• Taproom Boss & Hype Woman

  • Dec 2016 - May 2020

  -Built social media platforms from scratch and grew our Instagram to 8500 followers -Developed, managed and executed crowdfunding campaign which led to over $25,000 in contributions -Created social campaign for our Trapper Keeper glitter beer that went viral and received 218,000 views on NowThis Food -Coordinated events showcasing global mountaineer Alison Levine and world champion swimmer Diana Nyad -Launched over 75 unique craft beer products in the Charlotte market -Recruited, trained and managed team of 10 staff -Selected speaker at the 2020 Craft Brewers Conference on the topic of smartphone photography and social media brand management Show less



Brentwood Travel - St. Louis

• Marketing Associate

  • Jun 2015 - Feb 2017

  -Monitoring and engaging on our social media channels -Identify new channels to reach potential clients -Distribute content related to travel on our social media and website -Assist with event planning, including working with different vendors -Tracking and analyzing our website and various ad campaigns -Manage and improve SEO for the company -Creating and editing visual content. -Monitoring and engaging on our social media channels -Identify new channels to reach potential clients -Distribute content related to travel on our social media and website -Assist with event planning, including working with different vendors -Tracking and analyzing our website and various ad campaigns -Manage and improve SEO for the company -Creating and editing visual content.



Cat5 Commerce

• United States
• Retail
• 1 - 100 Employee

• Customer Relations Specialist

  • Jul 2014 - Feb 2015

  -Provide excellent customer service, working with items such as tactical gear, work boots, running shoes, and more. -Answer between 20-30 customer phone calls daily -Help customers to make selections by being knowledgeable about a wide range of products -Help customers with product inquiries and orders via telephone, email and instant message -Communicate with vendors to resolve order issues -Accurately enter customer orders/returns in a timely manner -Present cost and shipping errors to vendors and track credits Show less



Chick-fil-a at Chesterfield Valley

• Team Leader

  • Mar 2009 - Jul 2014

  -Managing 30-40 team members -Assigning tasks and following up to ensure that everything was accomplished -Working to make our performance goals, especially ensuring that we achieved at least 97% order accuracy -Handling difficult guest interactions, both in person and on the phone - Performing accounting functions of the job such as counting down registers, accessing the safe, and imputing information on the computer -Keeping track of labor numbers to keep our costs between 16-19% of our daily revenue, while still ensuring an attentive guest experience -Training and managing young team members with little to no prior experience -Training new leaders in the accounting and management functions of the job Show less



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Merchandise Hostess and Coordinator

  • Jan 2013 - Aug 2013

  -Making guest experiences memorable by interacting with an assisting them in seven different park locations -Keeping stores "show ready" at all times by stocking and organizing products -Managing cast members by running breaks and deploying them to their daily locations -Counting down registers, organizing paperwork, and running the end-of-day operations on the computer -Received multiple awards from guests and supervisors for providing memorable guest service -Making guest experiences memorable by interacting with an assisting them in seven different park locations -Keeping stores "show ready" at all times by stocking and organizing products -Managing cast members by running breaks and deploying them to their daily locations -Counting down registers, organizing paperwork, and running the end-of-day operations on the computer -Received multiple awards from guests and supervisors for providing memorable guest service