Lyann Wong
Assistant Export Manager at Tele-Paper Malaysia- Claim this Profile
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Bio
Experience
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Tele-Paper (M) Sdn Bhd
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Malaysia
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Paper & Forest Products
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1 - 100 Employee
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Assistant Export Manager
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Jun 2014 - Present
1. Manage and develop existing business in the assigned territories and maximise sales potential. 2. Manage and develop OEM business on project basis under medical device team 3. Develop and maintain relationships with all customers and ensure customers satisfaction with all company products and services. 4. Work closely with all supporting department to ensure all customers order are process accordingly to the requirement and timeline. 5. Analyze all customer requirements to prepare appropriate sales strategies. 6. Attend and handle all customers inquiries within territory and provide feedback on timely basis. 7. Raw material inventory planning to ensure smooth supply to all OEM business partner with Supply Agreement. 8. Travel to oversea for business meeting and exhibition Show less
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Key Account Executive
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Oct 2012 - May 2014
Switzerland based company - trading of fastener 1. Manage existing & new business to achieve status as one of customer's top vendor. 2. Prepare quotations, sample submission & FA report; follow up on its result. 3. Order Management, inventory planning base on customers' forecast, schedule delivery. 4. Prepare Internal Purchase order for Procurement Dept. 5. Handling customers production forecast and follow tightly with customers material planning. 6. Review monthly sales achievement & sales margin with Team Leader. 7. Attend to customer enquiry / complaint / feedback. 8. Account Receivable Management. 9. Knowledge in Oracle - Order Management Show less
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iMEC HYGIENE
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Malaysia
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Retail Office Equipment
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1 - 100 Employee
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Marketing Support Executive
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Oct 2004 - Sep 2012
1. Provide sales service to key account customer - 5 star hotel, hypermarkets, food chain. 2. Assist CEO in meeting with corporate client / key account 3. Prepare business proposal, presentation, quotation and tender. 4. Provide adminstration function to the sales and marketing department. 5. Preparing marketing materials such as brochure, catalogue, flyers and posters. Coordinate with Management (for new product), Purchasing (goods ETA), Graphic Designer (material design and write up) and Printer (printing of marketing material). 6. Handling outstation/oversea distributors, customers enquiry, order, AR collection, export shipment. 7. Liase with account dept, production, warehouse and forwarding agent in coordination for export order. 8. Monitor and updating company's website according to products update. 9. Updates Sales Dept, Branches, Dealers and Distributors on product changes, new products launching, product promotion. Prepare flyer or catalogue for distribution. 10. Preparation of report : Revenue from promotion & new product launch. Quarterly turnover from HQ and branches sales team, distributor and oversea customers. 11. Manage and coordinate exhibition participate by company. 12. Ad hoc - organize company annual dinner, company trip 13. Knowledge in SAP - CRM user & Salesforce.com Show less
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Education
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Universiti Putra Malaysia
Bachelor of Science (B.Sc.), Chemistry