Experience

Karlskrona kommun

• Sweden
• Government Administration
• 700 & Above Employee

• Modersmålslärare, Studiehandledare i vietnamesiska

  • Aug 2020 - Present

  Jag ska stötta nyanlända elever som precis har börjat i svenska skolan. Mitt arbete innebär att jag skapar förståelse för det svenska skolsystemet och arbetar med att ge eleverna strategier för klara av undervisningen i klassrummet. Jag utgår ifrån elevers modersmål för att sedan mer och mer övergå till att använda svenskan som undervisningsspråk.



Tek Experts

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Critical Situation Manager

  • Jun 2017 - Mar 2018

  Work as Critical Situation Manager to build redundancies in the customer’s environment through the use of Microsoft’s wide array of technical solutionsResolve issues of Microsoft's customer all over the world by facilitating the coordination of efforts among Microsoft’s support organizations including Customer Care, Technical Support, Data Center , Network Operations, Technical Account Manager, Incident Manager and Microsoft Premier Customer SupportAssess and evaluate the criticality of the situation and provide preliminary assessment of which area is causing the issue (Network, Storage... etc.)Engage and coordinate the work of the needed Duty Manager and Technical Account Manager on customer's regions to meet specific customer's demand and deliver the most appropriate service.Keep the customer abreast of the progress made in a timely manner, including sending report process, remaining warm update and relationship with Board of Management of Microsoft's clientsCoordinate the work of all support and development personnel involved until the issue is resolved



MILITARY COMMERCIAL JOINT STOCK BANK

• Vietnam
• Financial Services
• 1 - 100 Employee

• Senior International Payment Officer

  • Aug 2013 - May 2017



VP Bank AG

• Liechtenstein
• Banking
• 500 - 600 Employee

• Relationship Manager

  • Dec 2012 - Aug 2013



Mizuho

• Japan
• Financial Services
• 700 & Above Employee

• Customer Service Officer

  • May 2010 - Aug 2011