Experience

Foreign Translations
• United States
• Translation and Localization
• 1 - 100 Employee
• Senior Project Manager

  • Aug 2016 - Present

Translation Back Office
• Translation and Localization
• 1 - 100 Employee
• Senior Project manager

  • Aug 2015 - Nov 2016

Translation.com/Transperfect
• Account Manager - CS

  • Jan 2015 - Aug 2015
• Business Development Manager - Key Accounts -

  • Aug 2012 - Dec 2014

  Translation Back Office provides translation work for clients around the world. We are one of the world's largest in house translation companies and we have an unparalleled ability to offer competitive rates, top quality, and timely delivery. We have translated over 120 million words to date, and we have a proven track record in Latin America, North America, Europe, Asia and across the globe.Drive strategic development. Develop and retain clientele. Achieve revenue goals. Provide and coordinate new projects. Clarify goals and reach agreement maintaining the interests of all parties. Meet customer’s demand regarding Spanish translation services. Proactively develops and improve products and services. Build and maintain excellent relationships with colleagues and clients. Researches, interprets and responds to inquiries from internal and external customers. Show less

• Project Manager for Alboum and Associates.

  • Aug 2011 - Aug 2012

  Localization Company based on the US that provides linguistic services into multiple languages. I work inside the structure of this company as a Project Manager outsourced to Translation Back Office.

• Project Coordinator

  • Nov 2009 - Aug 2011

  -Analyze the viability of projects.-Estimate costs, time and resources needed.-Negotiate with internal and external clients on project requirements and conditions.-Assign and coordinate tasks on the different stages improving overall operating processes and work flow of every project.-Ensure resources’ tasks are accomplished.-Follow up and oversee timely delivery of projects.-Provide quotes.-Ensure the fulfillment of needs and expectations of every project.



The Big Word

• United States
• 1 - 100 Employee

• Project Administrator

  • Nov 2009 - Jul 2010

  Type of tasks performed on a daily basis: - Compare the source file against the target in Word or PDF, check format (enter, font, missing translation). If the task was to be done in PDF, we had to introduce yellow notes on the target files. - PDTP checking, i.e. we should check that the changes requested in yellow notes have been correctly incorporated into the corrected PDF. - Text extraction with Abby FineReader versions 8 and 10. - Text extraction (re-typing) from graphics into a 2-column word file. - Word counts / Character counts. - Downloading files from FTPs. - Copy images and type out text of non editable images into a Word document for translation. - Inserting translations into .xls and PM QA. - Analyzing files with TMs and uploading word counts. - Creating tasks. - Importing / Exporting / Creating TMs. - Sourcing for suppliers. Show less


Specialty Sports Venture
• Retail
• 1 - 100 Employee
• Supervisor

  • Dec 2007 - Mar 2008


Apex a Sykes Company

• Customer Care rep.

  • Sep 2005 - Jul 2006

  First Level Customer Service Representative at Apex a Sykes Company at Tracfone Account. First Level Customer Service Representative at Apex a Sykes Company at Tracfone Account.