Experience

Habitat for Humanity Central Arizona (habitatcaz)

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Director of Volunteer Services

  • Aug 2019 - Present

  Direct volunteers for the entire organization including Construction, ReStore, and Offices.Manage team to work in concert with Resource Development to manage solicit, plan, implement, recruit and train for Camp Habitat Program.Supervisor for volunteer services department.Manage volunteer communication process, including Habitat updates, phone messages, e-mails and responding in a timely manner to all inquiries.Direct the process of updating volunteer recruitment materials. Match potential volunteers with appropriate position in the areas of construction, office, and committee work. Ensure up-to-date volunteer position descriptions, appropriate volunteer assignments and tracking volunteer hours.Maintain knowledge of volunteer needs throughout organization.Build and nurture relationships with volunteer leaders in all areas of organization; provide training and advance volunteer responsibilities as appropriate.Saturday construction site coordination to include volunteer check-in, group assignments, onsite tracking, dedication ceremony and site public relations.Manage orientations including schedule, staffing and materials.Work closely with Construction Department to meet volunteer needs.Support Ambassadors to ensure adequate staffing and materials.Volunteer Recognition for entire volunteer population including event planning.Manage and maintain volunteer data base including waivers, archiving and data entry.Support special events.

• Volunteer Services & Community Support Manager

  • Aug 2013 - Aug 2019

  Senior Volunteer Services Manager – I am the Volunteer Services Department Supervisor, one of my primary roles is to recruit, engage, recognize, and retain Leadership and Site Hosts for all our construction & neighborhood revitalization efforts. I oversee our Yearly Volunteer Appreciation Event, Staff & Volunteers shirts, name tags and pin orders, leadership classes, rain hotline updates, house total numbers, year end volunteer numbers & hours.

• Loan Processor/Case Manager

  • Aug 2007 - Aug 2013

  Case Manager – Mentoring the families from time of initial inquire call to learn about the program to the time to receiving their keys for their new home by conducting pre screening for pre approval application by running credit report, checking income & tax returns, developing action plans for completing their sweat equity hours, paying their closing costs, completing their required classes, budgeting, credit counseling, issuing vouchers for classes, taking & applying payments and any changes during their process plus post move in follow ups.Loan Processor – I processed all applications received by verifying income & debt, legal citizenship documents, rental & employment history, checking sex & criminal background records, worked with committees to do home visits and meetings for family’s approval.