Luz Castillo

Administrative Assistant at Lung Therapeutics, Inc.
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Contact Information
Location
US
Languages
  • Conversational Spanish -

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Sean Darwish

Luz Castillo is one of the brightest and hardest working individuals I have ever had the pleasure of working with for the past several years. She is a very experienced, creative and dedicated to her profession. Her attention to detail and keen ability to address our clients' business needs at all times, have made her an invaluable member of our executive team. She is a team leader and an important asset to our company growth in the years to come.

martha Cross

Able to perform any task at hand as well as someone who loves a challenge. She even volunteered in projects she was not very familiar with. Very dependable and loyal. Always willing to learn and help other colleagues.

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Experience

    • Administrative Assistant
      • Oct 2021 - Present
    • Russian Federation
    • Professional Training and Coaching
    • Senior Account Manager
      • Jan 2011 - Present

      SENIOR ACCOUNT MANAGER 2016 - Present Collaborate on specialized program for clients in insurance vertical which would optimize revenue with new and existing customers. Create project timelines and milestone expectations. Regularly communicate status and provide updates to internal team and external client. - Launched specialized marketing and HIPAA certified business technology services for dentistry clinics within Texas and expanded to a nationwide model following year, allowing clinics to focus more on patients and secured medical records, eliminating office administrative functions. - Facilitated and oversaw client onboarding at initial contact, created all requested proposals, managed execution of contractual agreements, and oversaw implementation of bundled services, enabling one line of communication with team to ensure client had all requested items and information required to evaluate proposals; allowed organization to prioritize client needs and maximize fulfillment. PROJECT MANAGER / CLIENT LIAISON 2011 - 2015 Managed corporate / small business accounts for a technology and marketing company. Determined clients' needs and provided creative concepts for marketing campaigns. - Designed website content, social media posts, presentations, and press releases, expanding online base and increasing advertising of company and services. - Constructed Excel spreadsheets to track and measure social media results, ensuring online exposure was working and monetized. - Executed online research on competitors for Chief Executive Officer which measured and identified opportunities to improve company offerings. - Reconciled and managed expenses, monthly credit card, and bank statements, expediating reimbursable employees and reporting any misconduct.

    • United States
    • Real Estate
    • 700 & Above Employee
    • Administrative Assistant
      • Apr 2014 - May 2020

      Revised and uploaded marketing documents to company website. Coordinated client / internal social events, including venue, catering, and entertainment for up to 100 people. Reviewed project invoices and process monthly draws of up to $10M. Coordinated travel reservations and prepared expense reports for senior level staff. Revised and uploaded marketing documents to company website. Coordinated client / internal social events, including venue, catering, and entertainment for up to 100 people. Reviewed project invoices and process monthly draws of up to $10M. Coordinated travel reservations and prepared expense reports for senior level staff.

    • United States
    • Construction
    • 1 - 100 Employee
    • Administrative Assistant
      • Aug 2012 - Jun 2013

      Executed high-level of customer service, managed work orders, and resolved issues to ensure client satisfaction. Constructed website content and promoted business through social media sites. - Obtained quotes, scheduled outside contractors, and followed up on projects, providing new revenue, efficient service, and ensuring projects were completed and customers were satisfied. - Optimized administrative support to President and scheduled meetings, maintaining organization and providing effective meetings in the office. - Generated invoices and entered data into accounting software for immediate payment and recording, ensuring accounting processes were up to date.

    • United Kingdom
    • Information Services
    • Marketing Consultant
      • Nov 2008 - Dec 2010

      Edited marketing pieces, built PowerPoint presentations, and wrote press releases. Devised annual marketing plans, scheduled tradeshows, and set-up booths. Designed website content and new concepts for social media sites. Collaborated Project Managers in drafting and revising contracts. Edited marketing pieces, built PowerPoint presentations, and wrote press releases. Devised annual marketing plans, scheduled tradeshows, and set-up booths. Designed website content and new concepts for social media sites. Collaborated Project Managers in drafting and revising contracts.

    • United States
    • Book and Periodical Publishing
    • Corporate Account Manager / Marketing Researcher
      • Sep 2006 - Oct 2008

      Corporate Account Manager/Marketing Researcher (2007-2008) • Determined clients’ needs and collaborated with marketing and graphic design staff. • Conducted research and developed business through website content, social media posts, and networking events. • Contributed to company growth (from $300,000 to $3 million in annual revenue in 2007). • Worked closely with cross-functional teams to create new marketing strategies. • Developed a sales training manual for Account Representatives. • Prepared new business proposals and reviewed contracts for accuracy. Public Relations Intern (2006-2007) • Conducted research on competitors and developed new ideas and concepts. • Collaborated with marketing/design teams to create marketing material for tradeshows. • Developed a guide to track project expenses and trained new staff. • Revised employee handbook and collected human resource data.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Public Relations Intern
      • Sep 2006 - Dec 2006

      • Conducted interviews for hospital newsletters and magazine articles. • Wrote press releases and developed website content for the Marketing Department. • Coordinated and managed a successful “Blankets for Babies” drive. • Conducted interviews for hospital newsletters and magazine articles. • Wrote press releases and developed website content for the Marketing Department. • Coordinated and managed a successful “Blankets for Babies” drive.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Work-study in Presidents Office External Affairs
      • 2005 - 2006

      • Composed timely engagement letters for the president of the university. • Created and organized information booklets of city and state government representatives. • Managed mail campaigns including invitations and cards for special events and other collateral. • Composed timely engagement letters for the president of the university. • Created and organized information booklets of city and state government representatives. • Managed mail campaigns including invitations and cards for special events and other collateral.

Education

  • The University of Texas at San Antonio
    Bachelors, Communications
    2005 - 2007
  • The University of Texas Permian Basin
    2003 - 2005
  • Odessa High School

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