Experience

Atlantis Sanya

• China
• Hospitality
• 1 - 100 Employee

• Supervisor - IT Operation

  • Jan 2022 - Present

  1）Responsible for maintaining All IT Applications Software and hardware, including system, network, telephone, and related applications 2）Helpdesk support - Provide Level II technical support for all software applications and hardware 3）Ensure Access Control is in line with stated standards and best practices 4）Maintaining and managing all vendor related relationships to ensure the smooth running of all systems and the IT Department 5）Create and maintain strong relationships with all end users and assist them in improving their overall productivity. 6）Provide assistance as assigned with other IT related projects Show less



CNITRP

• Hangzhou

• Field Service Engineer

  • Apr 2019 - Sep 2021

  Network Field Support; Helpdesk Support; Project Management Network Field Support; Helpdesk Support; Project Management



Conrad Hangzhou

• Hangzhou

• Information System Supervisor

  • Sep 2018 - Apr 2019

  Building procedure of information security control according to Hilton Information Security Policy. Handle the reported system or operation issues of guest and hotel team member. Information Systems hardware and software maintenance and refresh according to budget and CAPEX plans. Information systems contract maintain for hotel opening. Information Security Training according to Information Security Policy and Brand Standard. Building procedure of information security control according to Hilton Information Security Policy. Handle the reported system or operation issues of guest and hotel team member. Information Systems hardware and software maintenance and refresh according to budget and CAPEX plans. Information systems contract maintain for hotel opening. Information Security Training according to Information Security Policy and Brand Standard.



DoubleTree Resort by Hilton Sanya Haitang Bay

• Sanya

• Information System Suppervisor

  • May 2017 - Sep 2018

  Assist the Information System Manager of the daily maintenance of Information Systems. Assist the Information System Manager of the hardware and software operations. Handle the reported system or operation issues of guest and hotel team member. Information Security Training according to Information Security Policy and Brand Standard. Assist the Information System Manager of the daily maintenance of Information Systems. Assist the Information System Manager of the hardware and software operations. Handle the reported system or operation issues of guest and hotel team member. Information Security Training according to Information Security Policy and Brand Standard.



DoubleTree by Hilton Hanngzhou East

• Information System Coordinator

  • Apr 2015 - May 2017

  Assist the Information System Manager of the daily maintenance of Information Systems.Assist the Information System Manager of the hardware and software operations.Handle the reported system or operation issues of guest and hotel team member.Information Security Training according to Information Security Policy and Brand Standards.In charge of Information System department work during the Information Systems manager task-forced in other hotel.Support Team of Designed hotel of G20 Submit Hangzhou. Show less

• ELV technician

  • Jun 2014 - Apr 2015



Sheraton shenzhou pennisula

• Rest of Hainan, China

• ELV technician

  • Feb 2011 - Jul 2013

  AV technical support for events and meetings. Daily operation of ELV systems, such as background music system, security system etc. AV technical support for events and meetings. Daily operation of ELV systems, such as background music system, security system etc.