Experience

MAN Truck & Bus (South Africa)

• South Africa
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Maintenance Planner

  • Jan 2019 - Present

  Manage and implement maintenance of equipment that include planned services, calibration, load tests on Drumblade Equipment Management System(DMS)Control and audit total preventative maintenance (TPM) sheets for all equipment on a weekly basis.Process purchase requisitions for consumables and parts for maintenance & production departments on SAP.Liase with procurement department to ensure timely delivery of tools and consumables. Control the asset register and disposals for the maintenance department.Manage maintenance operators to carry out various duties around plant.Support with Forklift fleet and arrange in-house services as part of company cost saving initiative.Consult with Health & Safety department on policies, procedures, rules, regulation when scheduling induction for various suppliers.Performs quality control inspections to ensure compliance with current standards, codes, and regulations.Determine priorities and scheduled work effectively and efficiently Establish and maintain cooperative working relationships with others. Show less

• PA to Operations Manager/Operations Administrator

  • Jan 2013 - Jan 2019

  Managing calendar of Operations Manager Keeping track of inventory and ordering supplies.Maintaining financial, employee, and client records.Drafting and mailing customer correspondence and newsletters.Organizing events, scheduling meetings, and making travel arrangements.Managing the maintenance of office and facility equipment.Providing administrative support to other departments or projects as needed. Performing other duties as assigned. Show less



Mitsubishi

• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Service Advisor

  • May 2008 - Dec 2012

  Greeting customers and directing them to an available technician Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs Answering customer questions about service outcomes and consulting with technicians when necessary Liaise with workshop staff for updates on customer’s vehicle during service. Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car. Manage and oversee the dealership’s workflow and schedule Call customers to advise them about service changes or car pick-up times Overseeing and managing the service center’s scheduling and workflow Maintain positive customer relationships to ensure repeat business. Show less



Super Group

• KwaZulu-Natal, South Africa

• Customer Service Representative

  • Oct 2006 - May 2008

  Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Show less



Daimler Chrysler

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Material Handler

  • Aug 2002 - Sep 2006

  Receiving of imported vehicle parts Picking and packing of parts Quality checking of parts before dispatching Dispatching of parts to various dealerships Assist with palletizing and packaging of goods Receiving of imported vehicle parts Picking and packing of parts Quality checking of parts before dispatching Dispatching of parts to various dealerships Assist with palletizing and packaging of goods