Experience

SaveFast Training Academy

• United Arab Emirates
• Education Administration Programs
• 1 - 100 Employee

• Sales Team Lead

  • Feb 2022 - Present

  As a Sales Team Lead, I am responsible to assist the Head of Sales in reaching the sales team target, as well as giving support to sales and other departments.

• Training Consultant

  • May 2018 - Feb 2022

  • Coordinate with clients, admin and trainers for training schedules • Helps in solving client complaints • Prepares and then follows up on any training quotations made for clients, negotiating terms with the client at a cost best suited for them. • Efficiently respond to any online or telephone queries • Must liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints. • Schedule training and liaise with… Show more • Coordinate with clients, admin and trainers for training schedules • Helps in solving client complaints • Prepares and then follows up on any training quotations made for clients, negotiating terms with the client at a cost best suited for them. • Efficiently respond to any online or telephone queries • Must liaise between other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints. • Schedule training and liaise with trainers and clients • Meet customers and introduce the company profile and services • Follow up payments



Littelfuse Phils, Inc.

• Philippines
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Senior Reliability Engineer

  • 2011 - 2017

  • Supports operations through advanced reliability testing, material and failure analysis and reliability test/equipment development. • Creates life estimates and modeling of the life of a product using MINITAB. • Performs reliability testing, failure analysis and general electrical testing: Life Testing, Overload Testing, Pulse Testing, Current Cycling test, Environmental Tests (humidity, thermal shock, Moisture sensitivity level), physical tests (mechanical and vibration tests) and… Show more • Supports operations through advanced reliability testing, material and failure analysis and reliability test/equipment development. • Creates life estimates and modeling of the life of a product using MINITAB. • Performs reliability testing, failure analysis and general electrical testing: Life Testing, Overload Testing, Pulse Testing, Current Cycling test, Environmental Tests (humidity, thermal shock, Moisture sensitivity level), physical tests (mechanical and vibration tests) and application-related testing (reflow and wave soldering, Solderability and resistance to solder heat tests). • Provides product failure analysis/reliability engineering support to lab customers such as Operations, Product Development, Quality Assurance, Sales and Marketing. • Works with requesters and management to complete incoming failure analyses, design verification, process validation customer requests and reliability test requests. • Trained in Failure analysis tools and equipment like Scanning Electron Microscope (SEM), low and high power microscopes, cross-sectioning and performed Failure and materials analyses sample preparation. • Generates product failure analysis, design verification, process validation and reliability test reports • Handled internal/external FT failures, reliability test failures, customer returned samples and application failures. • Faced customers and explained reliability testing to customers during audit • Supervises Laboratory Technicians and Laboratory Associates and drive them towards the achievement of each goal. • Prepares test schedules for technicians and manage work flow, providing assistance/guidance as needed with clear instruction. • Evaluates, analyzes, and reports on the reliability/performance of company’s products as well as competitor products. Show less • Supports operations through advanced reliability testing, material and failure analysis and reliability test/equipment development. • Creates life estimates and modeling of the life of a product using MINITAB. • Performs reliability testing, failure analysis and general electrical testing: Life Testing, Overload Testing, Pulse Testing, Current Cycling test, Environmental Tests (humidity, thermal shock, Moisture sensitivity level), physical tests (mechanical and vibration tests) and… Show more • Supports operations through advanced reliability testing, material and failure analysis and reliability test/equipment development. • Creates life estimates and modeling of the life of a product using MINITAB. • Performs reliability testing, failure analysis and general electrical testing: Life Testing, Overload Testing, Pulse Testing, Current Cycling test, Environmental Tests (humidity, thermal shock, Moisture sensitivity level), physical tests (mechanical and vibration tests) and application-related testing (reflow and wave soldering, Solderability and resistance to solder heat tests). • Provides product failure analysis/reliability engineering support to lab customers such as Operations, Product Development, Quality Assurance, Sales and Marketing. • Works with requesters and management to complete incoming failure analyses, design verification, process validation customer requests and reliability test requests. • Trained in Failure analysis tools and equipment like Scanning Electron Microscope (SEM), low and high power microscopes, cross-sectioning and performed Failure and materials analyses sample preparation. • Generates product failure analysis, design verification, process validation and reliability test reports • Handled internal/external FT failures, reliability test failures, customer returned samples and application failures. • Faced customers and explained reliability testing to customers during audit • Supervises Laboratory Technicians and Laboratory Associates and drive them towards the achievement of each goal. • Prepares test schedules for technicians and manage work flow, providing assistance/guidance as needed with clear instruction. • Evaluates, analyzes, and reports on the reliability/performance of company’s products as well as competitor products. Show less