Experience

Weatherbee Resources

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Associate Consultant

  • May 2013 - Present

  Provide hospice-specific consulting services. Provide hospice-specific consulting services.



Kindred

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Manager Specialist

  • Jul 2016 - Jul 2018

  Hospice Specialist Hospice Specialist



St. Luke's Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Hospice Director

  • Sep 2013 - Dec 2014



Carondelet Hospice and Palliative Care

• Executive Director

  • Aug 2010 - Mar 2013

  Responsible for the 24-hour operation of the program and all aspects of compliance, leadership, growth and profitability of it. Managed 100+ employees including nurses, home health aides, social workers, chaplains, volunteer coordinator and office administrative staff. Ensured program compliance with state and federal regulatory requirements. The program received state licensure for re-licensure of home hospice and inpatient unit. Ensured effectiveness of the QAPI Improvement process. Participated in the implementation of policies, procedures, guidelines, forms and projects. Recruited, selected and mentored site leadership team. Worked closely with site leadership team on the supervision, development and direction of employees. Worked closely with Network senior leadership, as well as site leadership team, to maintain clinical excellence, leadership, growth and profitability and promote patient satisfaction. Led the department in a transition to a new electronic charting system to enhance patient care and financial feasibility. Achieved Deemed Status Joint Commission Accreditation.



Metro Care Services, Inc.

• Managing Director

  • 2009 - 2010

  Responsible for managing seven (7) branch offices across Arizona, including a $10.4 million dollar budget and eighteen (18) Coordinators providing non-medical services to over 500 Development Mentally Disabled consumers. Increased referral consumer base from 20% in 2009 to 50% in 2010 despite a 10% cut from state funding. Implemented an Elder Care private pay resource. Responsible for successfully obtaining Behavioral Health License. Responsible for securing contracts with Behavioral Health contracts with Cenpatico, Megellan and Quality Care Network. Implemented a Compliance process that took the company from 60% in 2009 to 96% in 2010. Participated in strategic planning and implemented marketing plans. Oversight of development and implementation for marketing collateral and web site. Implemented a team approach based on staff strengths and talents. Developed policies and procedures based on DDD State regulatory requirements.



CLP Healthcare

• Hospice Regional Clinical Director, Western Region

  • 2007 - 2009

  Responsible for the regulatory compliance of ten (10) programs across Texas, New Mexico and Arizona. Worked directly with Regional Sr. VP and Regional Director of Marketing to develop and implement comprehensive business strategies for the Western Region. Mentored Executive Directors and Clinical Managers to implement program policies and procedures to meet regulatory requirements. Responsible for the integration of new acquisitions to CLP Healthcare. Responsible for scorecard surveys for the Western Region to maintain survey readiness. Provided support for clinical excellence, leadership, growth and profitability. Guided the Western Region to respond to ADR (Additional Documentation Required) requests from Medicare. Responsible for Behavioral Heath clients. Instrumental in acquiring JCHO accreditation for the Western Region.



VistaCare

• Hospitals and Health Care
• 100 - 200 Employee

• Executive Director

  • 2007 - 2007

  Responsible for the 24-hour operation of the program and all aspects of compliance, leadership, growth and profitability of the program. Management of 34 employees including nurses, home health aides, social workers, chaplains, volunteer coordinator and office administrative staff. Ensured program compliance with state and federal regulatory requirements. The program received state re-licensure without deficiencies 9-07. Ensured effectiveness of the Continuous Quality Improvement process. Participated in the development and implementation of policies, procedures, guidelines, forms and projects. Recruited, selected and mentored site leadership team. Worked closely with site leadership team on the supervision, development and direction of employees. Monitored and maintained staffing model and employee productivity to ensure compliant, quality care and a profitable program growth. Worked with regional VP of Sales and Marketing to develop and implement comprehensive business development plans for the program. Coached and supported site marketing staff on implementing marketing strategies. Participated in building the operating program budget. Responsible for contacting with outside vendors to maximize profitability.



Metropolitan Jewish Hospice

• Director of Clinical Services

  • 2005 - 2007

  Responsible for planning, management and coordination of the interdisciplinary hospice team, including nursing, social work, bereavement, pastoral care and volunteers. Responsible for a team of 80 employees with direct reports of 4 managers/supervisors. Instrumental in growing the program from an average daily census of 70 to 170 patients in one year. Worked directly with program VP to develop a strategic marketing plan to grow the census, extend our program service area and revenue. Coordinated the implementation of our electronic medical record system (MISYS). Coordinated the renovation of a 13 bed in patient unit including the hiring, training of all staff. Ensured that program operates within established financial guidelines. Participated in selection of external resources. Collaborated with staff development for the purpose of creating an orientation program for hospice staff. Collaborated in the creation of the Jewish Hospice Pathway: A Special Way of Caring for the Orthodox Jewish hospice patient. Traveled to Germany and visited concentration camps for the purpose of understanding the needs of Orthodox Jewish consumers Responsible for implementing a Behavioral Health program to provide hospice care to this population. Participating member in the New York State Hospice & Palliative Care Organization in a Palliative Care initiative. Maintained program compliance with state and federal regulations.



Carondelet Hospice Services

• Manager / On Site- Administrator

  • 1996 - 2005

  Effectively managed: home care team in Nogales, Green Valley and Tucson including nurses, social worker and chaplains; volunteer team including volunteer coordinator, administrative support and 120 volunteers; admissions team including nurse and marketing liaisons and the community education program. Responsible for a team of 17 staff members including: admission nurses, marketing liaisons and volunteer coordinator. Instrumental in growing the program from an average daily census of 90 to 160 patients, averaging 24 referrals per week. Effectively oversaw and manage $380,000 departmental budget. Implemented processes to ensure continuous quality improvement, including streamlining admissions process and developing on-call system for 24-hour operations for rural hospice patients. Facilitated fundraising events to ensure program growth in the rural communities. Instrumental in maintaining JACHO accreditation, state licensure, and Medicare certification. Presenter, NHPCO Conference 2004: Weatherbee Resources, In-Patient Institute.



Manor Healthcare System

• Charge Nurse and Assistant Director of Nursing

  • 1992 - 1996

  Administration of medications, treatments and assessments. Resource for IV therapy. Assisted the Director of Nursing in planning, organizing, developing, and directing 24-hour operations of Nursing Department in accordance with current Federal, State, company guidelines and regulatory requirements. Assumed responsibilities for the DON in her absence. Patient/Family advocate. Spanish translator. Maintained perdiem status after going to St. Mary’s. Responsible for Alzheimer’s clients with dual Behavioral health diagnosis.



Carondelet St. Mary's Hospital

• Staff Nurse

  • 1993 - 1995

  Medication administration, patient care and assessments. Charge nurse responsibilities. Continuous Peritoneal Dialysis trainer for staff nurses. Resource person for the Department of Corrections patient population. Spanish translator. Medication administration, patient care and assessments. Charge nurse responsibilities. Continuous Peritoneal Dialysis trainer for staff nurses. Resource person for the Department of Corrections patient population. Spanish translator.