Lupe Cruz Cardenas

Community Engagement & Special Program Assistant at San Francisco Department of Early Childhood
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Community Engagement & Special Program Assistant
      • Oct 2022 - Present

    • Early Care and Education Program Assistant
      • Apr 2021 - Oct 2022

      - Primary responsibilities are to complete administrative tasks for the QRIS team and ELS/PFA team for both First 5 and OECE, such as managing the First 5 Quality Connections Calendar and external Google Calendars to update training and professional development events regularly for Centers and Family Child Cares, answering emails from the community by handling the Quality Connection email, sending mass emails to the ECE community by using myEMMA when reaching a massive audience of more than 100 people, and additional administrative tasks needed by the team- Collaborates with quality partners and coaches to help with planning events, spreading information on events, and creating flyers for trainings- Support use and entry of MOCHA by uploading documents into Vertical Change (QIP reports).- Attends community meetings and had been Co-host and minute-taker for various Consortia, regional QRIS Hub and Quality Partner meetings, Administrator roundtable, and other Zoom meetings- Program officer for preELS Center and Family Child Care Sites in San Francisco- Tracks PreELS data on where preELS sites are in the process of becoming a city-funded ELS program. Tracks information for over 120+ sites. Show less

    • Education Administration Programs
    • 300 - 400 Employee
    • Guest Services Coordinator
      • Jul 2019 - Jun 2020

      - Worked in a live-in position and was responsible for the health and well-being of ESL international students (ages 16-80) in the student accommodation that houses 180 students - Multitasked when working the residence desk by completing various administrative task for the supervisors, greeting residents, answering questions, and monitoring guest sign-ins and security camera feeds - Efficiently communicated with all branches, co-workers, and Sales Office overseas through our internal system about Education/Student issues relating to student questions and concerns - Worked on critical situations and follow established emergency procedures that include escorting students to the hospital, filing police reports, emergency room changes, and participating in an emergency phone rotation - Provided support to students daily, including resource referrals, resources on the city and American life, emotional support, and wellness checks - Facilitated weekly programs for the students and hosted student orientation every Sunday for the new students - Spanish translator for students and staff Show less

    • United States
    • International Affairs
    • 1 - 100 Employee
    • Intern
      • Jan 2020 - May 2020

      - Made program proposals for the United States Department for global leaders, delegates, and future leaders - The programs were based on various international relations topics including Cybersecurity, Human Rights, Media, Education, City Management, and anything involving foreign relations - Researched companies, non-government organizations, and governmental organizations that best match the topic to meet with our clients - Worked on a multi-regional project called "Education in the Digital Age;" set up appointments with companies and organizations to meet with the delegates; wrote a program schedule, called clients and managed a communication log Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Summer Conference Assistant
      • Aug 2018 - Jul 2019

      - Worked on the inventory of the whole linen program by putting data in spreadsheets and facilitating the appropriate place to store them - Managed and set up rooms within a time crunch by following instruction and relaying them to my team - Able to work independently as I updated a memo log daily as this position requires to work without supervision - Conducted interviews for the summer staff and helped with the hiring process of selection - Trained new hires about the job and procedures. Was able to direct the team of new hires for the first month while completing the task from our supervisors Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Resident Assistant
      • Aug 2014 - May 2017

      - Facilitated and supervised social, academic, and personal adjustment of students in the resident halls, housing community, and university - Trained for mediation, conflict resolution, emergency crisis and situations, and social justice issues topics - Collaborated with peer leaders, staff, and faculty in creating a welcoming and inclusive community - Acted as a liaison for students within the housing community, write reports regarding incidents involving facility issues, maintenance, and resident related topics - Planned, budgeted, coordinated programs for university residents according to the audience, community, and requirements provided by ResLife and Risk Management - Overlooked a theme community called Global Village that had domestic and international student residents, which needed an ability to problem solve between cultural differences and knowledge to help them communicated despite differences - Supervised a student Hall Government Body of residents from an apartment lifestyle. Assisted them in developing successful programs for the community and held weekly meetings with the elected body and overall members of the Hall Government Show less

    • Managing Editor
      • Aug 2016 - Dec 2016

      - Managed and supervised a team of writers and editors with their submissions, grades, and any questions related to the course via email communication and meetings for SFSU International Relations Journal - Wrote a class syllabus detailing important deadlines and information on class structure, grading, format, and submission details for 2016 Fall Semester Course at SFSU- Collaborated with Co-managing Editor and Advising Professor throughout the course on updates and decisions on how the course should be managed - Was able to help students get their articles publish at the SFSU IR Journal Spring Edition of 2016: https://internationalrelations.sfsu.edu/international-relations-journal-2017 Show less

    • Teacher Assistant as an Undergraduate
      • May 2016 - Dec 2016

      - Work for the department for International Relations as a teacher assistant for two academic semesters. One semester was for a lower-division introduction class and the second was for an upper-division senior proseminar class- Helped students through their coursework on editing and reviewing papers, meeting up with individual students for extra lessons, and answering any questions regarding classwork via email- Performed general errands for the maintenance of class structure and hold office hours for students Show less

Education

  • San Francisco State University
    Master of Arts - MA, International Relations and Affairs
    2018 - 2021
  • Cardiff University / Prifysgol Caerdydd
    International Relations and Affairs
    2017 - 2018
  • San Francisco State University
    Bachelor of Arts - BA, International Relations and Affairs
    2013 - 2018

Community

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