Lunga Nyondo

Service Desk Agent at Curo Fund Services
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Contact Information
us****@****om
(386) 825-5501
Location
Cape Town Area, South Africa, ZA
Skills

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Bio

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Experience

  • Curo Fund Services
    • South Africa
    • Financial Services
    • 100 - 200 Employee
    • Service Desk Agent
      • Feb 2015 - Present

       Desktop support –installation of software, setup of new hardware Password resets- desktop logins, application logins ( HI Portfolio) HI Portfolio session kill Resolving of incidents within the agreed SLA Reporting on start of business checks SLA statistics Trend analysis- maintain lists of recurring incidents in order to identify permanent solutions.

  • Direct Channel Holdings (PTY) LTD
    • Outsourcing/Offshoring
    • 100 - 200 Employee
    • Call Agent
      • May 2014 - Oct 2014

      Call Center Agent

  • Engen Garage
    • South Africa
    • 1 - 100 Employee
    • Petrol Attendant
      • Jun 2012 - Feb 2013

      Customer service, fuel refill

Education

  • WSU
    -

Community

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