Experience

Commonwealth Ombudsman

• Australia
• Government Administration
• 1 - 100 Employee

• Dispute resolution officer

  • Feb 2022 - Present



Department of Justice and Community Safety, Victoria

• Australia
• Government Administration
• 700 & Above Employee

• Case Manager

  • Aug 2021 - Jan 2022



Once Upon a Memory

• Child Care Specialist

  • Nov 2020 - Sep 2021

  Operating and Running as a consultant for up to 6 parties in one week. Ensuring that there is timely communication with clients, handling high stress situations in real time, and innovatively responding to problem presentations. Developing a keen eye for details including name changes, behaviour changes, and interactions. Operating as a mediator between client, payer, and business. Effecting strategies to mitigate risk surrounding uncertain work spaces and hours. Operating and Running as a consultant for up to 6 parties in one week. Ensuring that there is timely communication with clients, handling high stress situations in real time, and innovatively responding to problem presentations. Developing a keen eye for details including name changes, behaviour changes, and interactions. Operating as a mediator between client, payer, and business. Effecting strategies to mitigate risk surrounding uncertain work spaces and hours.



Silk Chambers

• Law Clerk

  • Jun 2016 - Mar 2020

  I spend this time shadowing a canberra based barrister. I am gaining experience and knowledge about: - Court procedure - Rules of evidence - Analysis and application of the law - Legal reasoning and argument - Various features of ACT and NSW law including but not limited to; drugs, insurance claims and fraudulent acts. - family law - medical law - ADR I spend this time shadowing a canberra based barrister. I am gaining experience and knowledge about: - Court procedure - Rules of evidence - Analysis and application of the law - Legal reasoning and argument - Various features of ACT and NSW law including but not limited to; drugs, insurance claims and fraudulent acts. - family law - medical law - ADR



Siloquie Magazine

• Editor

  • Feb 2018 - Nov 2018

  Student initiated magazine looking to promote the values of young people and encourage them to promote grass roots based research and creative expression. Student initiated magazine looking to promote the values of young people and encourage them to promote grass roots based research and creative expression.



Hong Kong Housing Authority

• Hong Kong
• Architecture and Planning
• 300 - 400 Employee

• Editor

  • Oct 2016 - Feb 2017

  Completed various editing tasks for this company mostly to be presented to residential members. Completed various editing tasks for this company mostly to be presented to residential members.



SEE-Change Canberra

• Social Media Manager

  • May 2016 - Feb 2017

  Administering social media marketing and advertising primarily on Instagram. Specific procedural tasks include but are not limited to: - Development of brand awareness and reputation - Assessments of social media trends and expectations - Content management and targeting - SEO and generation of inbound traffic This role involves a high level of self motivation and independence. Given the nature of social media it also demands a high level of social capabilities and the delivery of timely, original and quality content.



Janine Florist

• Australia
• Retail

• Shop Assistant

  • Feb 2016 - Mar 2016

  I took on this seasonal work to help build retail experience that is vital for my future ability in law. I am learning to communicate with clients via phone and face to face. This experience is invaluable for developing my professional communications and intrapreneurship. I adore flowers and working with colours- and helped me to improve my artistic talents for future professional designs and working templates. This experience has also taught me to be clear and concise particularly when working with rushed, excited or distressed clients - as is often faced in a law firm



Working Families

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Internship

  • Jan 2016 - Jan 2016

  I am worked with professionals in the charity and assisting with organisation of office. Additionally the position allows me to assist with the advice helpline where legal advice is offered to employees who are undergoing some legal concern connected to their employment. Some duties included - answering professional phone calls - responding to emails - Assisting with large and small event organisation I am worked with professionals in the charity and assisting with organisation of office. Additionally the position allows me to assist with the advice helpline where legal advice is offered to employees who are undergoing some legal concern connected to their employment. Some duties included - answering professional phone calls - responding to emails - Assisting with large and small event organisation



Cancer Council SA

• Australia
• Non-profit Organization Management
• 1 - 100 Employee

• Youth Ambassador

  • Mar 2015 - Oct 2015

  Promoting and raising awareness for the cancer council, as an advocate for healthy lifestyles and practices and also to raise funds. Promoting and raising awareness for the cancer council, as an advocate for healthy lifestyles and practices and also to raise funds.



Ruby's Cafe

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Waitress

  • Jan 2015 - Sep 2015

  Working with people of all ages and remaining sensitive to dealing with allergens and dietary needs. Fantastic for growing my assertiveness and confidence, particularly when dealing with uncertainty about food items. I learned to work in a rushed, high pressured environment and still deliver the best service (with a smile!) to all those that I dealt with. Working at Ruby's Cafe has also taught me to value team work and not taking over all the tasks, but working collectively using delegation and leadership to achieve all things on time and to a high standard.



Minister's Youth Council

• Advisor

  • Jul 2010 - Dec 2014

  Working in an advisory position to discuss and provide recommendations on topics; such as: - Mental Health - Drink Driving/Binge Drinking -Body Image -Youth Homelessness -Juvenile Justice -Education and VETs Working in an advisory position to discuss and provide recommendations on topics; such as: - Mental Health - Drink Driving/Binge Drinking -Body Image -Youth Homelessness -Juvenile Justice -Education and VETs



Armour and Allen Law Firm

• Internship

  • Jun 2014 - Jun 2014

  During my time in Armour and Allen I worked closely with legal professionals and assisted in makng discoveries, briefs and researching important information. I communicated professionally with clients and office members. Duties included taking notes during meetings with clients, organizing and preparing research and assisting with structuring legal documents. During my time in Armour and Allen I worked closely with legal professionals and assisted in makng discoveries, briefs and researching important information. I communicated professionally with clients and office members. Duties included taking notes during meetings with clients, organizing and preparing research and assisting with structuring legal documents.