Luki Uji Andita
Customer Service Officer at Medistra Hospital- Claim this Profile
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Bio
Experience
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Medistra Hospital
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Indonesia
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Hospitals and Health Care
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100 - 200 Employee
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Customer Service Officer
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Oct 2020 - Present
Handling complaintAccompany VIP/VVIP PatientsAssist Doctors/Nurses in carrying out medical actions (home service)Negotiating cooperation with clients/prospective clients Handling complaintAccompany VIP/VVIP PatientsAssist Doctors/Nurses in carrying out medical actions (home service)Negotiating cooperation with clients/prospective clients
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PT Grand Indonesia
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Indonesia
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Leasing Non-residential Real Estate
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300 - 400 Employee
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Customer Service Loyalty Program - Fraud Analyst
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Feb 2016 - Oct 2020
- Supporting Loyalty Program and Event- Handling complaint- PIC for Adjustment transaction/fraud analyst - Supporting Loyalty Program and Event- Handling complaint- PIC for Adjustment transaction/fraud analyst
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Blue Bird Group
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Indonesia
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Dispatcher Hotel
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Sep 2015 - May 2016
- Handling transportation reservation- Arrange the transportation needs of hotel Guest- Handling complaint - Handling transportation reservation- Arrange the transportation needs of hotel Guest- Handling complaint
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Operator - Production Analyst
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Mar 2011 - Mar 2013
- Create and organize daily and monthly production plans occording to the production plan outline and requests of the relevant departments- Ensure production activities run according to predetermined procedures- Control and check daily production quality- Handling complaints from relevant departments- Guarantee the availability of daily and monthly production stock - Create and organize daily and monthly production plans occording to the production plan outline and requests of the relevant departments- Ensure production activities run according to predetermined procedures- Control and check daily production quality- Handling complaints from relevant departments- Guarantee the availability of daily and monthly production stock
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Education
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Universitas Mercu Buana
bachelor's of communication, Advertising & Marketing Communication