Luki Uji Andita

Customer Service Officer at Medistra Hospital
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Contact Information
us****@****om
(386) 825-5501
Location
Jakarta Metropolitan Area, ID

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Experience

    • Indonesia
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Customer Service Officer
      • Oct 2020 - Present

      Handling complaintAccompany VIP/VVIP PatientsAssist Doctors/Nurses in carrying out medical actions (home service)Negotiating cooperation with clients/prospective clients Handling complaintAccompany VIP/VVIP PatientsAssist Doctors/Nurses in carrying out medical actions (home service)Negotiating cooperation with clients/prospective clients

    • Indonesia
    • Leasing Non-residential Real Estate
    • 300 - 400 Employee
    • Customer Service Loyalty Program - Fraud Analyst
      • Feb 2016 - Oct 2020

      - Supporting Loyalty Program and Event- Handling complaint- PIC for Adjustment transaction/fraud analyst - Supporting Loyalty Program and Event- Handling complaint- PIC for Adjustment transaction/fraud analyst

    • Indonesia
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Dispatcher Hotel
      • Sep 2015 - May 2016

      - Handling transportation reservation- Arrange the transportation needs of hotel Guest- Handling complaint - Handling transportation reservation- Arrange the transportation needs of hotel Guest- Handling complaint

    • Operator - Production Analyst
      • Mar 2011 - Mar 2013

      - Create and organize daily and monthly production plans occording to the production plan outline and requests of the relevant departments- Ensure production activities run according to predetermined procedures- Control and check daily production quality- Handling complaints from relevant departments- Guarantee the availability of daily and monthly production stock - Create and organize daily and monthly production plans occording to the production plan outline and requests of the relevant departments- Ensure production activities run according to predetermined procedures- Control and check daily production quality- Handling complaints from relevant departments- Guarantee the availability of daily and monthly production stock

Education

  • Universitas Mercu Buana
    bachelor's of communication, Advertising & Marketing Communication
    2019 - 2019

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