Luke Griege

Senior Revenue Manager at Portoro
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Austin, Texas, United States, US

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Experience

    • Brazil
    • Construction
    • 1 - 100 Employee
    • Senior Revenue Manager
      • Mar 2023 - Present
    • United States
    • Performing Arts
    • Operations Manager
      • Nov 2021 - Mar 2023

      Finance & Revenue Management - Develop accurate and functioning financial statements. - Identify and organize the company around key performance indicators. - Produce, manage, and track top and bottom line revenue in excess of $1M. - Develop and track yearly budgets for all business units. - Build and implement pricing algorithms to accurately set and discount rates for 15 homes, generating over $1.3M in yearly revenue. - Assemble business plans and forecast future revenue for… Show more Finance & Revenue Management - Develop accurate and functioning financial statements. - Identify and organize the company around key performance indicators. - Produce, manage, and track top and bottom line revenue in excess of $1M. - Develop and track yearly budgets for all business units. - Build and implement pricing algorithms to accurately set and discount rates for 15 homes, generating over $1.3M in yearly revenue. - Assemble business plans and forecast future revenue for $3M investment in property expansion. - Implement occupancy first strategy to outperform the market by 40 percentage points. - Create weekly, monthly, and quarterly reports to communicate financial health to investors. - Implement Add-a-Day process to secure ‘gap nights’ for existing reservations. - Develop a financial contingency plan. Business Operations - Manage and support salary and hourly employees in completion of daily and weekly tasks. - Led employees in weekly and monthly meetings, aligning all members to the north star metric. - Create clear, concise and self-sustaining training material used in daily operational workflow. - Develop and implement a quarterly review system to conduct a two-way performance review. - Reduce employee turnover and headcount while increasing efficiency year-over-year. - Increase scope of work and job satisfaction for hourly employees. - Create a ‘playbook’ for each employee to standardize routine task completion. - Source and manage five contracting companies to complete routine home maintenance. - Develop an operational contingency plan. Show less Finance & Revenue Management - Develop accurate and functioning financial statements. - Identify and organize the company around key performance indicators. - Produce, manage, and track top and bottom line revenue in excess of $1M. - Develop and track yearly budgets for all business units. - Build and implement pricing algorithms to accurately set and discount rates for 15 homes, generating over $1.3M in yearly revenue. - Assemble business plans and forecast future revenue for… Show more Finance & Revenue Management - Develop accurate and functioning financial statements. - Identify and organize the company around key performance indicators. - Produce, manage, and track top and bottom line revenue in excess of $1M. - Develop and track yearly budgets for all business units. - Build and implement pricing algorithms to accurately set and discount rates for 15 homes, generating over $1.3M in yearly revenue. - Assemble business plans and forecast future revenue for $3M investment in property expansion. - Implement occupancy first strategy to outperform the market by 40 percentage points. - Create weekly, monthly, and quarterly reports to communicate financial health to investors. - Implement Add-a-Day process to secure ‘gap nights’ for existing reservations. - Develop a financial contingency plan. Business Operations - Manage and support salary and hourly employees in completion of daily and weekly tasks. - Led employees in weekly and monthly meetings, aligning all members to the north star metric. - Create clear, concise and self-sustaining training material used in daily operational workflow. - Develop and implement a quarterly review system to conduct a two-way performance review. - Reduce employee turnover and headcount while increasing efficiency year-over-year. - Increase scope of work and job satisfaction for hourly employees. - Create a ‘playbook’ for each employee to standardize routine task completion. - Source and manage five contracting companies to complete routine home maintenance. - Develop an operational contingency plan. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Revenue Consultant
      • Jul 2020 - Oct 2021

      - Engaged with and advised revenue enhancing strategies for 2,000+ homeowners. - Handled, negotiated with, and ultimately saved relationships with homeowners threatening to cancel the company's service. - Implemented campaigns to increase homeowner’s and company’s profit by reducing revenue decreasing decisions. - Managed the rollout of revenue improving pricing programs, including programs created to combat the effects of COVID–19. - Created, managed, and sent weekly ‘Revenue… Show more - Engaged with and advised revenue enhancing strategies for 2,000+ homeowners. - Handled, negotiated with, and ultimately saved relationships with homeowners threatening to cancel the company's service. - Implemented campaigns to increase homeowner’s and company’s profit by reducing revenue decreasing decisions. - Managed the rollout of revenue improving pricing programs, including programs created to combat the effects of COVID–19. - Created, managed, and sent weekly ‘Revenue Management Digest’ to align 100+ internal employees on all actions taken by and insights gained through the revenue management business unit. - Developed internal spreadsheets, reports, and documentation to decrease the response time to the homeowner by aiding in the revenue knowledge of the client service business unit. - Organized and led monthly trainings, in person and virtual, to share industry trends, developments in pricing strategy, and to encourage team unity.

    • Revenue Management Associate
      • Oct 2019 - Jun 2020

      - Built pricing algorithms to accurately set the starting rates for 500+ homes, generating $8+ million in new revenue for the company. - Worked with team lead to actively ensure competitive nightly rates for 2,000+ vacation homes in 15 regional markets. - Created reports and standardized training material to onboard new team members and effectively teach the pricing methodology.

    • Italy
    • Business Consulting and Services
    • 700 & Above Employee
    • Consultant - Engagement Controller
      • Jul 2018 - Oct 2019

      At Deloitte, I’ve successfully engaged with and managed million-dollar projects for several Fortune 500 companies. Working closely with the firm’s partners and members of our offshore practices, I’ve coordinated global efforts to assist with time-sensitive, ad hoc issues related to ever-shifting project pricing and client dynamics. Successes include: -Improved internal project reporting systems to accurately allocate resources, funds, and support client negotiations. -Assisted… Show more At Deloitte, I’ve successfully engaged with and managed million-dollar projects for several Fortune 500 companies. Working closely with the firm’s partners and members of our offshore practices, I’ve coordinated global efforts to assist with time-sensitive, ad hoc issues related to ever-shifting project pricing and client dynamics. Successes include: -Improved internal project reporting systems to accurately allocate resources, funds, and support client negotiations. -Assisted in pricing and selling several add-on projects to ensure lasting financial relationship with the client. Show less At Deloitte, I’ve successfully engaged with and managed million-dollar projects for several Fortune 500 companies. Working closely with the firm’s partners and members of our offshore practices, I’ve coordinated global efforts to assist with time-sensitive, ad hoc issues related to ever-shifting project pricing and client dynamics. Successes include: -Improved internal project reporting systems to accurately allocate resources, funds, and support client negotiations. -Assisted… Show more At Deloitte, I’ve successfully engaged with and managed million-dollar projects for several Fortune 500 companies. Working closely with the firm’s partners and members of our offshore practices, I’ve coordinated global efforts to assist with time-sensitive, ad hoc issues related to ever-shifting project pricing and client dynamics. Successes include: -Improved internal project reporting systems to accurately allocate resources, funds, and support client negotiations. -Assisted in pricing and selling several add-on projects to ensure lasting financial relationship with the client. Show less

    • Germany
    • Sporting Goods
    • 700 & Above Employee
    • Global Procurement Intern
      • Jun 2017 - Aug 2017

      At Adidas, I was selected to help lead the training of HQ employees in the learning of purchasing patterns and the practice of effective spending methods, specifically with regards to nationwide retail operations. Additionally, I took part in client negotiations with both local and national marketing agencies to ensure quality and accuracy in the services provided. Successes during employment include: -Created company’s primary master channel store list as a new tool to support… Show more At Adidas, I was selected to help lead the training of HQ employees in the learning of purchasing patterns and the practice of effective spending methods, specifically with regards to nationwide retail operations. Additionally, I took part in client negotiations with both local and national marketing agencies to ensure quality and accuracy in the services provided. Successes during employment include: -Created company’s primary master channel store list as a new tool to support North American and European Procurement teams. - Researched Adidas’ current and potential marketing agencies and made recommendations. Show less At Adidas, I was selected to help lead the training of HQ employees in the learning of purchasing patterns and the practice of effective spending methods, specifically with regards to nationwide retail operations. Additionally, I took part in client negotiations with both local and national marketing agencies to ensure quality and accuracy in the services provided. Successes during employment include: -Created company’s primary master channel store list as a new tool to support… Show more At Adidas, I was selected to help lead the training of HQ employees in the learning of purchasing patterns and the practice of effective spending methods, specifically with regards to nationwide retail operations. Additionally, I took part in client negotiations with both local and national marketing agencies to ensure quality and accuracy in the services provided. Successes during employment include: -Created company’s primary master channel store list as a new tool to support North American and European Procurement teams. - Researched Adidas’ current and potential marketing agencies and made recommendations. Show less

Education

  • Texas A&M University
    Bachelor’s Degree, Finance, General
    2014 - 2018

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