Experience

Exemplify Talent

• Staffing and Recruiting
• 1 - 100 Employee

• EMEA Partner / Executive Recruitment

  • Sep 2023 - Present

  We believe that exemplary talent is the fundamental difference between good organisations and great organisations. Utilising our craft expertise, market knowledge, deep talent network and 20+ years of experience across the Tech and eCommerce industry, we identify, nurture and recruit the top talent on the market for your role. Our Exemplify Talent Quality Bar ensures that our candidates meet the highest standards of emotional intelligence, authenticity, self-awareness and mission… Show more We believe that exemplary talent is the fundamental difference between good organisations and great organisations. Utilising our craft expertise, market knowledge, deep talent network and 20+ years of experience across the Tech and eCommerce industry, we identify, nurture and recruit the top talent on the market for your role. Our Exemplify Talent Quality Bar ensures that our candidates meet the highest standards of emotional intelligence, authenticity, self-awareness and mission alignment, freeing you up to dive into the specific needs of your company, team and objective I'm proud to partner with the team and lead hiring across the EMEA region. Show less We believe that exemplary talent is the fundamental difference between good organisations and great organisations. Utilising our craft expertise, market knowledge, deep talent network and 20+ years of experience across the Tech and eCommerce industry, we identify, nurture and recruit the top talent on the market for your role. Our Exemplify Talent Quality Bar ensures that our candidates meet the highest standards of emotional intelligence, authenticity, self-awareness and mission… Show more We believe that exemplary talent is the fundamental difference between good organisations and great organisations. Utilising our craft expertise, market knowledge, deep talent network and 20+ years of experience across the Tech and eCommerce industry, we identify, nurture and recruit the top talent on the market for your role. Our Exemplify Talent Quality Bar ensures that our candidates meet the highest standards of emotional intelligence, authenticity, self-awareness and mission alignment, freeing you up to dive into the specific needs of your company, team and objective I'm proud to partner with the team and lead hiring across the EMEA region. Show less



Careers with Luke

• Ireland

• Talent Acquisition and Career Services

  • May 2023 - Present

  Connecting Employers with Great Talent, and Great Talent with Dream Jobs. Talent Acquistion: - Focusing on the Tech and eCommerce space in Ireland, the UK and Europe - I work with start ups, scale ups and agencies to find amazing talent across technical and non-technical roles. - Experience hiring across all levels of business, from entry level to Executive Leadership and everything in between. - Passionate about bringing the best inclusive and effective hiring practices from… Show more Connecting Employers with Great Talent, and Great Talent with Dream Jobs. Talent Acquistion: - Focusing on the Tech and eCommerce space in Ireland, the UK and Europe - I work with start ups, scale ups and agencies to find amazing talent across technical and non-technical roles. - Experience hiring across all levels of business, from entry level to Executive Leadership and everything in between. - Passionate about bringing the best inclusive and effective hiring practices from the world of big tech to exciting and innovative SMEs. - Build diverse pipelines through bespoke Talent Sourcing, talent mapping and my existing global network of top talent. For Individuals: - I also offer services for individuals looking to grow their career or find their next step. - From Networking Strategy, LinkedIn profile revamps or Interview Preparation, my goal is to help you feel confident, assured and excited about where you are and where you're going in your career. Show less Connecting Employers with Great Talent, and Great Talent with Dream Jobs. Talent Acquistion: - Focusing on the Tech and eCommerce space in Ireland, the UK and Europe - I work with start ups, scale ups and agencies to find amazing talent across technical and non-technical roles. - Experience hiring across all levels of business, from entry level to Executive Leadership and everything in between. - Passionate about bringing the best inclusive and effective hiring practices from… Show more Connecting Employers with Great Talent, and Great Talent with Dream Jobs. Talent Acquistion: - Focusing on the Tech and eCommerce space in Ireland, the UK and Europe - I work with start ups, scale ups and agencies to find amazing talent across technical and non-technical roles. - Experience hiring across all levels of business, from entry level to Executive Leadership and everything in between. - Passionate about bringing the best inclusive and effective hiring practices from the world of big tech to exciting and innovative SMEs. - Build diverse pipelines through bespoke Talent Sourcing, talent mapping and my existing global network of top talent. For Individuals: - I also offer services for individuals looking to grow their career or find their next step. - From Networking Strategy, LinkedIn profile revamps or Interview Preparation, my goal is to help you feel confident, assured and excited about where you are and where you're going in your career. Show less



Shopify

• Canada
• Software Development
• 700 & Above Employee

• Talent Acquisition Lead

  • Aug 2022 - May 2023

  Led the Commercial Hiring team, focused on roles across the North American market from Senior Leadership to entry level and everything in-between. - Led a team of 6 recruiters, focused on Sales, Merchant Success, Technical Solutions and Commercial Leadership positions. - Partnered with Commercial Leadership at Shopify to improve process effectiveness and efficiency, including training teams up on sourcing best practices, ATS and tooling. - Increased outbound activity, from sourcing… Show more Led the Commercial Hiring team, focused on roles across the North American market from Senior Leadership to entry level and everything in-between. - Led a team of 6 recruiters, focused on Sales, Merchant Success, Technical Solutions and Commercial Leadership positions. - Partnered with Commercial Leadership at Shopify to improve process effectiveness and efficiency, including training teams up on sourcing best practices, ATS and tooling. - Increased outbound activity, from sourcing to outreach by over 100%. - Utilised GEM, LinkedIn, SmartRecruiters, Mode, Slack, Goodtime. Took an opportunity to become part of the foundational Recruiting leadership team for Shopify Logistics. - Worked with onboarding and integrating new team members to SmartRecruiter ATS and Gem. - Focused on increasing outbound sourcing activities, and worked with our sourcing team to improved messaging rates by 120%. - Revamped entire full cycle recruitment process - from intake and sourcing to final stages and close. - Closely partnered with Business Partner team to ensure alignment and consistency with both external recruiting and internal movement processes. - Partnered with executive leadership to report on hiring metrics, manage headcount requests and internal movement. - Partnered with compensation leaders on new flex comp system. - Ran active searches for senior and executive leadership roles - including Operations, Sales and Marketing roles. - Utilised Gem, LinkedIn, SmartRecruiters, Asana, Slack, Workplace by Meta, Goodtime, Mode.

• Senior Talent Acquisition Specialist (Senior Leadership Roles)

  • Dec 2021 - Oct 2022

  Jumped over to the North American team to focus on hiring for Senior Leadership (Director+) roles across Marketing, Sales, Operations, Merchant Success and more. - Full cycle process management - from intakes and sourcing to final close and offer negotiation. - Built pipelines proactively using sourcing and tooling like LinkedIn Recruiter and Gem to improve quality and representation. - Leveraged Data and Insights to partner with Hiring Managers to build efficient and effective… Show more Jumped over to the North American team to focus on hiring for Senior Leadership (Director+) roles across Marketing, Sales, Operations, Merchant Success and more. - Full cycle process management - from intakes and sourcing to final close and offer negotiation. - Built pipelines proactively using sourcing and tooling like LinkedIn Recruiter and Gem to improve quality and representation. - Leveraged Data and Insights to partner with Hiring Managers to build efficient and effective interview processes. (response rates, conversion rates, time in stage, length of process etc.) - Confidential full cycle searches for confidential executive leadership roles.

• Senior Talent Acquisition Specialist (EMEA)

  • Dec 2020 - Jan 2022

  Helping build our Leadership and Commercial teams in EMEA! - Focus on end-to-end recruitment for our foundational Senior Leadership team in EMEA. - Partnering with Hiring Managers and teams to find the right people across EMEA to lead, build and scale our Sales, Partnerships, Marketing, Merchant Success, Technical Pre-Sales and Post-Sales teams. - Assisting with building interview processes and running interview training. - Building process that are effective and scalable… Show more Helping build our Leadership and Commercial teams in EMEA! - Focus on end-to-end recruitment for our foundational Senior Leadership team in EMEA. - Partnering with Hiring Managers and teams to find the right people across EMEA to lead, build and scale our Sales, Partnerships, Marketing, Merchant Success, Technical Pre-Sales and Post-Sales teams. - Assisting with building interview processes and running interview training. - Building process that are effective and scalable without sacrificing on candidate experience. - Building pipelines, with a heavy focus on sourcing across multiple geographies.

• Senior Talent Acquisition Specialist (EMEA)

  • Jan 2020 - Dec 2020

  Continuing to support our teams across EMEA, with a focus on senior roles and building processes to help hire at scale. Also helping to onboard and mentor new team members, assisting hiring managers and educating the business on best practices for hiring.

• Talent Acquisition (International - Europe and Asia)

  • Apr 2019 - Jan 2020

  - Hiring for both Commercial and Technical roles, across various countries in the APAC and EMEA regions. - Responsible for full cycle recruitment - from sourcing to offer stages. - Involved in Talent Mapping to better understand each region. - Helped develop processes for hiring in new countries, working closing with Mobility, Comp and other Talent teams.

• Talent Acquisition (APAC - Escalated Support/Sales/Partners)

  • Jul 2018 - Apr 2019

  - Heading up our Escalated Support team hiring in Wellington. Focused on building employer brand in the region, as well as networking and strengthening relationships in the Wellington region. - Hiring for our Plus Support FED, Plus Enterprise Sales and Partner manager teams across APAC also. - Worked with local community organisations on the ground in Wellington, as well as goverment organisations to maximise reach and penetration of our hiring efforts.

• Talent Acquisition (Support)

  • Jul 2016 - Jul 2018

  - Joined the Recruitment team in July 2016. The first on the ground person for our team in Ireland. - I was tasked with hiring for our expanding Support team. - Build employer brand. Working with organisations like the IDA to coordinate national press coverage around Shopify and our hiring efforts. - Helped strategise, implement and co-ordinate our very first multi-lingual support recruitment efforts - Coordinate recruitment and educational events across Ireland, as well… Show more - Joined the Recruitment team in July 2016. The first on the ground person for our team in Ireland. - I was tasked with hiring for our expanding Support team. - Build employer brand. Working with organisations like the IDA to coordinate national press coverage around Shopify and our hiring efforts. - Helped strategise, implement and co-ordinate our very first multi-lingual support recruitment efforts - Coordinate recruitment and educational events across Ireland, as well as coordinating and managing the very first "Welcome to Guruland" events in Ottawa and Toronto. Repping Shopify at college talks, job exhibitions and community events. - Mentoring new members of the team, including sourcing, screening and interviewing best practices as well as CMS training. - Hired for roles from entry level customer support to Director and Executive level.

• Customer Support Lead

  • Nov 2015 - Jun 2016

  - Lead team of 12 front line customer support agents provide world class customer service to our merchants across phones, chats and emails. - Lead support team of the very first specialist Shopify Point of Sale support. - Partnered and built the first workforce management process for the European support team. - Ran technical interviews, and partnered with the recruitment team on hiring events and employer brand promotion. - Partnered with our training, onboarding and talent teams… Show more - Lead team of 12 front line customer support agents provide world class customer service to our merchants across phones, chats and emails. - Lead support team of the very first specialist Shopify Point of Sale support. - Partnered and built the first workforce management process for the European support team. - Ran technical interviews, and partnered with the recruitment team on hiring events and employer brand promotion. - Partnered with our training, onboarding and talent teams to ensure new hires were set up for success.

• Customer Success Guru

  • Jun 2015 - Oct 2015

  - Helped empower a diverse range of entrepreneurs around the world through live chats, phone calls, and emails. - Part of the first remote Customer Success team in Ireland. - Acted as a Mentor to Teammates and a Point of Contact for the team.



Grooveyard

• Events Services
• 1 - 100 Employee

• Digital Media Manager

  • Sep 2014 - Jun 2015

  - As Digital Media Manager for the best event management company in Ireland, I was responsible for all aspects of digital media including Search Engine Optimisation and Content Marketing, developing and implementing Social Media strategies for Grooveyard Event Management and its sister companies. - Maintained and managed the Content Management Systems of the all sites. - Created and maintained the sites blogs, as well as implementing Email Marketing and Google Adwords campaigns. - As Digital Media Manager for the best event management company in Ireland, I was responsible for all aspects of digital media including Search Engine Optimisation and Content Marketing, developing and implementing Social Media strategies for Grooveyard Event Management and its sister companies. - Maintained and managed the Content Management Systems of the all sites. - Created and maintained the sites blogs, as well as implementing Email Marketing and Google Adwords campaigns.



Galway International Arts Festival

• Ireland
• Entertainment Providers
• 1 - 100 Employee

• Digital Marketing Intern

  • May 2014 - Aug 2014

  - In charge of website content updates ensuring all relevant content is available on the website. - Developed and delivered content for the website in alignment with the marketing strategy and ensure the website is the best possible representation of the brand. - Helped the marketing team with implementation of web marketing projects focusing on the website: www.giaf.ie. - Managed the Festivals online store, including stock checks, managing online orders and ensuring the brand was… Show more - In charge of website content updates ensuring all relevant content is available on the website. - Developed and delivered content for the website in alignment with the marketing strategy and ensure the website is the best possible representation of the brand. - Helped the marketing team with implementation of web marketing projects focusing on the website: www.giaf.ie. - Managed the Festivals online store, including stock checks, managing online orders and ensuring the brand was kept consistent throughout. Show less - In charge of website content updates ensuring all relevant content is available on the website. - Developed and delivered content for the website in alignment with the marketing strategy and ensure the website is the best possible representation of the brand. - Helped the marketing team with implementation of web marketing projects focusing on the website: www.giaf.ie. - Managed the Festivals online store, including stock checks, managing online orders and ensuring the brand was… Show more - In charge of website content updates ensuring all relevant content is available on the website. - Developed and delivered content for the website in alignment with the marketing strategy and ensure the website is the best possible representation of the brand. - Helped the marketing team with implementation of web marketing projects focusing on the website: www.giaf.ie. - Managed the Festivals online store, including stock checks, managing online orders and ensuring the brand was kept consistent throughout. Show less



Department of Communications, Energy and Natural Resources

• Galway

• Click and Connect Co-ordinator

  • Sep 2013 - May 2014

  Together with Age Action Ireland, IRD Dunhallow, Co. Cork and Access2000 Wexford the Click and Connect program in NUI Galway was awarded grants from the BenefIT4 scheme run by the Department of Communications, Energy and Natural resources (DCENR) to run computer classes for the digitally disadvantaged. I was granted a scholarship from the college to help co-ordinate the course, this included overseeing the content of the course, as well as many administrative duties. Together with Age Action Ireland, IRD Dunhallow, Co. Cork and Access2000 Wexford the Click and Connect program in NUI Galway was awarded grants from the BenefIT4 scheme run by the Department of Communications, Energy and Natural resources (DCENR) to run computer classes for the digitally disadvantaged. I was granted a scholarship from the college to help co-ordinate the course, this included overseeing the content of the course, as well as many administrative duties.



Sound Associates, Inc

• Performing Arts
• 1 - 100 Employee

• Stagehand

  • Jun 2013 - Aug 2013



Mocha Beans on the Prom

• Barista

  • May 2012 - May 2013