Luke Withey

Service Assurance Technician at SCG South West
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Contact Information
us****@****om
(386) 825-5501
Location
Bristol, England, United Kingdom, UK
Skills

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Bio

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Credentials

  • W-FEX (Wildix Field Engineer Expert)
    Wildix
    Jun, 2022
    - Nov, 2024

Experience

  • SCG South West
    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Service Assurance Technician
      • Jul 2023 - Present

  • Channel Communications
    • Bristol, United Kingdom
    • Telecommunications System Engineer
      • Feb 2014 - Aug 2023

      Installation and maintenance of business grade telephone systems including Digital, VOIP, SIP and Hosted. Systems include; Aastra, Mitel, LG, Horizon and Avaya. Installation and maintenance of business grade telephone systems including Digital, VOIP, SIP and Hosted. Systems include; Aastra, Mitel, LG, Horizon and Avaya.

  • Apple
    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Red Zone Specialist
      • Nov 2013 - Jan 2014

      Provided an excellent level of customer service to a very high standard. Gave friendly, helpful advice to a wide variety of people. Also responsible for high value deliveries and stock control during the busiest quater. Provided an excellent level of customer service to a very high standard. Gave friendly, helpful advice to a wide variety of people. Also responsible for high value deliveries and stock control during the busiest quater.

  • Argos
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Stock Team Leader
      • Nov 2006 - Nov 2013

      Managed a team of delivery assistants to ensure smooth operation of a busy stock room all within strict SLAs. Gave regular, relevant and constructive feedback to strenghten the team. Responsible for regular audits of stock and full stock room re-bin planning. Managed a team of delivery assistants to ensure smooth operation of a busy stock room all within strict SLAs. Gave regular, relevant and constructive feedback to strenghten the team. Responsible for regular audits of stock and full stock room re-bin planning.

Education

  • Mangotsfield Secondary
    2000 - 2006

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