Experience

DCBL (Direct Collection Bailiffs Ltd)

• United Kingdom
• Financial Services
• 1 - 100 Employee

• IT Technician

  • Aug 2021 - Present



Optionis Group

• United Kingdom
• Accounting
• 1 - 100 Employee

• Technical Support Analyst

  • Mar 2019 - Aug 2021



CloudCoCo (Formerly Adept4 plc)

• IT Services and IT Consulting
• 1 - 100 Employee

• Service Operations Technical Analyst 1st Line

  • Sep 2018 - Feb 2019



Ormiston Bolingbroke Academy

• ICT Technician

  • Sep 2017 - Aug 2018

  1st line ICT support technicianDuties include: - ICT support via help desk for staff and students- ICT Support via remote access tools- Server Maintenance and management- Setup and installation of new hardware and software- Setup of new user accounts- Managing Active Directory- Network administration- Asset management- Printer maintenance- Hardware repair- system troubleshooting

• Media Technician/Graphical Artist

  • Nov 2017 - Mar 2018

  Media Technician at OBA creating Graphical and Video Content for school promotion and Exam send off.Duties include:- Photography- Videography- Graphic Design- Photographic and Video EditingTools used:- Adobe Photoshop (CS5.1, CS6, CC2015)- iMovie

• Junior ICT Technician

  • Sep 2016 - Aug 2017

  Part time ICT 1st line Support Technician/Apprentice.Duties included: - Maintaining printers - Fixing Desktop and Laptop hardware and software faults - Imaging Desktops and Laptops - IT support via help desk for staff and students