Experience

LPL

• Chile
• Advertising Services

• Conveyancing Executive

  • Jul 2017 - Present

  ● Managing a case load of 120 cases ● Dealing with Freehold purchases and sales, Leasehold sales and long leasehold house purchases● Managing and training an assistant● Learning leasehold flat purchases under supervision of a senior manager● Consistently hitting targets ● Managing a case load of 120 cases ● Dealing with Freehold purchases and sales, Leasehold sales and long leasehold house purchases● Managing and training an assistant● Learning leasehold flat purchases under supervision of a senior manager● Consistently hitting targets



PLS Solicitors

• United Kingdom
• Legal Services
• 100 - 200 Employee

• Conveyancing Assistant

  • Jul 2016 - May 2017

  ● Take incoming calls and emails from clients, solicitors, estate agents andmortgage lenders● Checking legal titles● Preparing legal documentation● Raise and respond to enquiries from solicitors● Deal with exchange of contracts and completion matters● Prepare Stamp duty and tax forms as well as arrange payment to HMRC● Obtain documents from the land registry relating to properties● Working towards targets● Regular contact with referrers and 3rd parties ● Take incoming calls and emails from clients, solicitors, estate agents andmortgage lenders● Checking legal titles● Preparing legal documentation● Raise and respond to enquiries from solicitors● Deal with exchange of contracts and completion matters● Prepare Stamp duty and tax forms as well as arrange payment to HMRC● Obtain documents from the land registry relating to properties● Working towards targets● Regular contact with referrers and 3rd parties



Birchall Blackburn Law

• United Kingdom
• Law Practice
• 100 - 200 Employee

• Residential Conveyancing Assistant

  • Apr 2015 - Jul 2016

  ● Open and close cases on our management system● Take incoming calls and emails from clients, solicitors, estate agents andmortgage lenders● Preparing legal documentation● Raise and respond to enquiries from solicitors● Deal with exchange of contracts and completion matters● Prepare Stamp duty and tax forms as well as arrange payment to HMRC● Obtain documents from the land registry relating to properties● Working towards targets● Regular contact with referrers and 3rd parties● Manage my own workload but work in a small 3 man team



Darlington Borough Council

• United Kingdom
• Government Administration
• 500 - 600 Employee

• Customer Service Advisor

  • Mar 2013 - Apr 2015

   Answering incoming calls from the public regarding council services ● Responded to customer emails ● Helped to resolve customers issues regarding their housing rent accounts ● Arranged repairs for customers when an issue arose with their property ● Advised customers on properties when applying for housing ● Dealt with council tax enquiries e.g. moving home and late payments ● Arranged payment plans for customers who failed to pay council tax ● Dealt with general enquires and operated the switchboard ● Logged issues with missed bins and bulk waste collections