Experience

Gheel Autism Services CLG

• Ireland
• Non-profit Organization Management
• 1 - 100 Employee

• Autism Practitioner

  • Jun 2021 - Present

  - Providing support and guidance to autistic service users in residential, outreach and community settings inline with Gheel’s ethos for promoting empowerment and inclusivity through advocacy and self-direction. - A highly skilled and compassionate psychologist leveraging comprehensive education, specialized training, and extensive experience in social care settings to provide exceptional support and interventions for individuals with autism and intellectual disabilities, fostering their overall well-being and promoting personal growth and development. - Responsibilities in keyworking and in building individualized person centered plans that are goal oriented. - Guiding service users to build the requisite independent skills to facilitate their goal of living independently in a community setting and also providing coordination regarding transition and logistics. - Facilitated Gheel regarding the digitizing of health and personal plans onto digital platforms to facilitate support and audit requirements. - Helping service users to have positive and meaningful life experiences and maximizing independence to enhance quality of life. - Promoting awareness, understanding and acceptance of neurodiversity within wider community settings. Show less



Bank of Ireland

• Ireland
• Banking
• 700 & Above Employee

• Business Banking Relationship Manager

  • Jan 2019 - Dec 2020

  - Managed relationships, business development and sales activities with new and existing customers. - Utilised a consultancy or 'trusted advisor' approach to key customer segments when delving into strategic target markets- Identified, built and managed a portfolio of strong business banking customers across a multitude of industries and provided them with exceptional relationship management in an agile and flexible manner.- Built enduring customer relationships and took accountability for end-to-end value creation within my customer portfolio along with managing staff needs and requirements.- Delivered commercial success with regards to business banking, asset finance, commercial finance, pension & BOI Life products over and above targets notwithstanding the impact of Covid-19 on the economic landscape.- Sourced new connections through proactive meetings with intermediaries.- Arranged and facilitated events to enable growth across the managed portfolio and the wider business banking unit. - Used good judgement, credit skills and experience in providing credit and in deal structuring from a balanced risk/return perspective in line with the Bank's risk appetite. Show less

• Business Banking Credit Underwriter

  • 2013 - 2019

  - Underwriting credit risk on transactions for business banking ROI and BOI Finance for connections with exposures up to €20m (personal lending discretion of €2.5m), adding quality assets to BoI balance sheet. - Manage risk assessment on the Group's lending portfolio, while remaining customer centric. - Built strong relationships with business banking relationship managers, to enhance understanding of credit policies and risk appetite and to grow the bank’s lending portfolio. - Achieved strong growth in credit book by engaging constructively with relationship managers, discussing proposals and applications, to facilitate growth and/or maximize debt recovery. - Led the introduction of new processes and procedures, for example reducing paperwork and administration, moving towards paperless working environment. Show less

• Lending controller

  • 2006 - 2013

  - Reviewing accounts, recommending upgrades/downgrades/loan provisioning and ensuring that all actions are in compliance with the relevant regulatory requirements and internal procedures. - Problem resolution, dealing directly with customers to resolve any issues in relation to their accounts.- Consistently achieved high customer satisfaction ratings and positive performance reviews.