Luke Waldren

Chief Customer Officer at Les Mills International
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Contact Information
us****@****om
(386) 825-5501
Location
Melbourne, Victoria, Australia, AU

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Bio

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5.0

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Anne Miles

Luke Waldren is truly one of my favourite people on this earth without question. He's one of those rare people that achieves sensational results and has a commitment to excellence, but in a way that it feels effortless and easy to provide it for him. I love that he plays at this level of professionalism that's up there with the best, but at the same time is totally good natured, easy to get on with and actually quite funny (just don't tell him I said he was funny). No wonder he's shot to success in record time! We'll be seeing him on The Gruen Transfer or something like that soon enough because he is smart, business savvy, cuts through the bull and calls it for what it is, he's approachable and easy to get on with, funny (shh, that word again), and has achieved amazing results for many agencies now in a leading role. Since working with Luke in production, I am now trained as a business coach and life coach and work with creative businesses, and one of my specialities is in leadership. Luke is one of those guys that passes all the requirements for an inspiring leader and is a great role model for others.

LinkedIn User

Any day you get to work with Luke is a good day. He's almost always the smartest guy in the room, but he's also generally the best humoured, most constructive, and most likely to come up with a great solution to whatever issue is at hand. And he has that rare ability to confront reality head-on while still inspiring the people around him. Luke's also well connected, creative and a total "make it happen" executive, and I'll always jump at the chance to work with him.

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Credentials

  • Association of Product Professionals Member
    Association of Product Professionals
    Jan, 2022
    - Nov, 2024

Experience

    • New Zealand
    • Wellness and Fitness Services
    • 500 - 600 Employee
    • Chief Customer Officer
      • Aug 2022 - Present

    • Entertainment Providers
    • 700 & Above Employee
    • Executive General Manager Customer, Marketing, VIP & Product
      • Aug 2020 - Jul 2022

      Developed and launched new brand purpose and positioning. Led the creation of Adobe driven Personalisation capability. Created and led Customer Experience team. Led Digital Product team, launching world first innovations. Led VIP customer team including creation of all new team and strategy. Led various streams of transformation across People, Brand, Customer Experience, Digital, Martech and more.

    • Executive General Manager Customer, Marketing & Product
      • Sep 2019 - Aug 2020

    • Executive General Manager, Customer & Marketing
      • Sep 2018 - Sep 2019

    • Australia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Non Executive Board Member
      • Oct 2017 - Jul 2019

      Spirit is an independent provider of Super Fast Internet, cloud solutions, telephony services and Phone Names. A genuine alternative to the NBN. We believe that Australians deserve better Internet access and that’s why we offer a world-class service that’s different – what we call “Serious Internet”. Recently independently rated as the fastest Internet provider in Melbourne. Spirit is an independent provider of Super Fast Internet, cloud solutions, telephony services and Phone Names. A genuine alternative to the NBN. We believe that Australians deserve better Internet access and that’s why we offer a world-class service that’s different – what we call “Serious Internet”. Recently independently rated as the fastest Internet provider in Melbourne.

    • Australia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • General Manager, Marketing
      • Sep 2016 - Sep 2018

    • General Manager, Media & Sponsorship
      • Aug 2015 - Aug 2016

    • General Manager, Marketing
      • Apr 2014 - Aug 2015

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Chief Executive Officer
      • Apr 2012 - Apr 2014

    • Managing Director
      • Apr 2010 - Mar 2012

    • Australia
    • Media Production
    • 1 - 100 Employee
    • Director
      • Mar 2007 - Apr 2010

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Managing Director
      • Jun 2003 - Mar 2007

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Client Services Director
      • 1999 - 2003

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Account Management
      • 1989 - 1998

    • Account Management
      • 1995 - 1996

Education

  • AdSchool Australia
    Diploma certificate, Advertising
    1992 - 1995
  • Marcellin College
    1983 - 1988

Community

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