Luke Tilley

Experience Manager at Charles Hurst Ferrari
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Contact Information
us****@****om
(386) 825-5501
Location
Belfast Metropolitan Area, UK

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Bio

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Experience

    • United Kingdom
    • Retail Motor Vehicles
    • 1 - 100 Employee
    • Experience Manager
      • Jun 2022 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Account Executive
      • Nov 2020 - Jun 2022

    • General Assistant
      • Jun 2018 - Aug 2018

      ·My role was to help with the landscaping and gardening of customer’s gardens. This would consist of laying tiles, mixing cement, weeding using excavators and tipping trucks. ·This role provided me with the opportunity of working at the homes of customers, developed my listening skills and I gained experience in dealing with customers face to face. ·My role was to help with the landscaping and gardening of customer’s gardens. This would consist of laying tiles, mixing cement, weeding using excavators and tipping trucks. ·This role provided me with the opportunity of working at the homes of customers, developed my listening skills and I gained experience in dealing with customers face to face.

  • Open House Festival
    • Bangor, Northern Ireland
    • Event Volunteer
      • Jun 2017 - Aug 2018

      It was my role to help with the preparation of live music events, family and children activities and to generally assist as much as I could. It was my role to help with the preparation of live music events, family and children activities and to generally assist as much as I could.

    • United Kingdom
    • Restaurants
    • Waiter and Kitchen Porter
      • Mar 2016 - Aug 2016

      My responsibilities consisted of dealing with customers, serving food & drinks and other back of house duties. This role provided me with the ability to communicate effectively to customers and colleagues by carefully listening to the needs and wants of customers and relaying information correctly to them. The ability to manage my time effectively in order to complete tasks quickly and efficiently. This was demonstrated at my time at Makhulu 5 as I would arrive on time for my shifts, help with the set-up of the restaurant and if needed I would stay behind to help my colleagues with customers. Show less

    • United Kingdom
    • Retail
    • 400 - 500 Employee
    • Sales Assistant
      • Nov 2015 - Jan 2016

      The main responsibilities I had whilst working at Curry’s PC World including sales, cash handling and stock replenishment. This role provided me with valuable sales experience as it was my role to approach customers and assist them as much as possible as well as trying to ensure that they purchased items. Also, every item a customer bought it was responsibility to encourage them to purchase a “care plan” which meant if the product broke the customer was entitled to a free replacement. Whilst working in this role I demonstrated that I could confidently approach customers, provided information on certain products and assist them as much as I possibly could. Working at Curry’s PC World helped me improve my customer service experience whilst also providing me with valuable sales experience. Show less

Education

  • Liverpool John Moores University
    Bachelor of Arts - BA, Events Managemnet
    2017 - 2022
  • Hugh Baird College
    Access to Higher Education, Business/Enterprise

Community

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