Experience

Alternate Care

• Australia
• Hospitals and Health Care
• 1 - 100 Employee

• Case Manager

  • Apr 2022 - Present



Q.I.T.E.

• Human Resources Services
• 1 - 100 Employee

• Employment Broker

  • Jul 2020 - Apr 2022



Neato Employment Services

• Australia
• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Specialist

  • Jun 2018 - Dec 2019

  - Consistently place job seekers into sustainable and suitable employment in the Cairns region. - Build rapport with employers to ensure the placement and support process is smooth and hassle free. - Stay on top of compliance and administration duties both at a site and company wide level. - Implement plans to achieve targets and KPI's for both myself and colleagues. - Consistently place job seekers into sustainable and suitable employment in the Cairns region. - Build rapport with employers to ensure the placement and support process is smooth and hassle free. - Stay on top of compliance and administration duties both at a site and company wide level. - Implement plans to achieve targets and KPI's for both myself and colleagues.



IGA Supermarkets

• Australia
• Retail
• 700 & Above Employee

• Duty Supervisor

  • Feb 2018 - Jun 2018

  - Handle day-to-day running of store activities and staff - Order,receive, check and fill dry/chiller/frozen/produce goods and tickets - Serve on registers and balance till/safe and open/close store - Solve all issues in a timely and efficient manner - Handle day-to-day running of store activities and staff - Order,receive, check and fill dry/chiller/frozen/produce goods and tickets - Serve on registers and balance till/safe and open/close store - Solve all issues in a timely and efficient manner



New Dynamic Institute, Meten, WEB, World

• Language Instructor

  • Oct 2009 - Jan 2018

  - Teach various topics including business and culture - Maintain a high standard of professionalism and make students feel welcome - Arrange lesson plans/schedules to suit students needs - Mentor staff/pupils on a daily basis to help them achieve their goals - Teach various topics including business and culture - Maintain a high standard of professionalism and make students feel welcome - Arrange lesson plans/schedules to suit students needs - Mentor staff/pupils on a daily basis to help them achieve their goals



RedStarGuanxi

• China
• Business Consulting and Services

• Efficiency Consultant

  • Oct 2009 - Feb 2014

  • Highlight areas of waste and formulate a plan to address these issues • Mediate cultural/strategy conflict between employees and business owners • Prepare and conduct corporate training for local staff (etiquette/culture/time management) • Introduce relevant business practices to new and existing staff • Highlight areas of waste and formulate a plan to address these issues • Mediate cultural/strategy conflict between employees and business owners • Prepare and conduct corporate training for local staff (etiquette/culture/time management) • Introduce relevant business practices to new and existing staff



Carpet Call

• Retail
• 100 - 200 Employee

• Sales Representative

  • Aug 2007 - Aug 2008

  • Carry out superior customer service at all times both in-store and on site. • Sell a high volume of the selected products whilst maintaining good GP. • Retain and impart product knowledge to customers. • Meet individual weekly/monthly sales and GP targets. • Work within a team to achieve store/region targets. • Carry out superior customer service at all times both in-store and on site. • Sell a high volume of the selected products whilst maintaining good GP. • Retain and impart product knowledge to customers. • Meet individual weekly/monthly sales and GP targets. • Work within a team to achieve store/region targets.



Strathfield Group

• Australia
• Construction

• Sales Representative

  • Mar 2006 - Aug 2007

  • Maintain a strong focus on excellent customer service. • Sell a wide variety of products at high GP, as well as extended warranties and add-ons. • Required to meet specific sales and connection targets at weekly/monthly and yearly intervals. • Work with my fellow staff to ensure the smooth running of the business. • Digital contracts for mobile phones, telephony and Broadband internet. • Maintain a strong focus on excellent customer service. • Sell a wide variety of products at high GP, as well as extended warranties and add-ons. • Required to meet specific sales and connection targets at weekly/monthly and yearly intervals. • Work with my fellow staff to ensure the smooth running of the business. • Digital contracts for mobile phones, telephony and Broadband internet.



Woolworths Limited

• India
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Duty Manager

  • Jan 2005 - Feb 2006

  To oversee the running of the supermarket in all aspects up until the close of trade. This included customer service/complaints, attending to all departments and lock-down of registers/cash into the store safe of a night.

• Night Fill Manager

  • Jun 2003 - Jan 2005

  Responsible for getting the required tasks completed within the time allocated by working with and motivating my staff on a daily basis.

• Night Fill 2IC

  • Apr 2002 - Jun 2003

  To work with the Night fill manager to ensure the smooth running of night fill operations.

• Perishables Manager

  • Jan 2000 - Apr 2002

  To ensure the department is run in an efficient manner to keep cost/wages down whilst maintaining a high level of presentation. Train new staff in daily operations and keep them up to date with WHS policies. Cooperate with other department managers to achieve store targets.

• Perishable Department 2IC

  • Jun 1999 - Jan 2000

  To assist the Perishables Manager in the day to day operation of the department. For example...• Carry out superior customer service at all times.• Maintain the cold chain to ensure stock is kept at the correct temperature.• Plan products placements and keep stock tickets/labels up to date.• Work with staff to ensure WHS regulations are met at all times.• Plan product promotions and catalog specials on a weekly basis.

• Petrol Station Manager

  • Feb 1998 - Jun 1999

  Maintain a high level of customer service with our patrons and staff. Receive stock from our parent supermarket and fuel from our nominated suppliers. Handle the sites cash and electronic funds on a daily basis.Work with the staff to keep the site neat, stocked, safe and secure.

• Petrol Station 2IC

  • Feb 1997 - Feb 1998

  To assist the Petrol manager with all operations of the site. For example...• Carry out superior customer service at all times.• Ensure the safety of the site by adhering to strict guidelines and processes.• Retain and impart product knowledge to customers.• Open and close the site, organize casual work shifts and holidays.• Participate in company training and then impart this to other staff.