Experience

Trust Science

• Canada
• Financial Services
• 1 - 100 Employee

• Product Analyst

  • Jan 2023 - Present



BICICLETTA.cc

• Canada
• Retail
• 1 - 100 Employee

• Rider Support & Sales

  • May 2021 - Present

  Rider Support acts as the customer-facing component of Bicicletta's e-commerce store. My duties include bike sales, understanding part compatibilities, and finding solutions to problem orders. In addition to these day-to-day operations, I have created internal product-knowledge resources and worked directly with managerial staff to optimize workflows in the department. Rider Support acts as the customer-facing component of Bicicletta's e-commerce store. My duties include bike sales, understanding part compatibilities, and finding solutions to problem orders. In addition to these day-to-day operations, I have created internal product-knowledge resources and worked directly with managerial staff to optimize workflows in the department.