Luke Smith
Operations Manager at KUDOS Catering- Claim this Profile
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Experience
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KUDOS Catering
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United Kingdom
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Food and Beverage Services
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1 - 100 Employee
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Operations Manager
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Aug 2019 - Present
Accountable in a multi-faceted role for overseeing operations and employees. Ensuring all shifts and efforts are oriented to providing a high quality of service and the achievement of KPI’s. - Coordinate and lead numerous events for one of the largest venues in Brighton. Often with an attendance of an upwards of 4000 guests. - Completing the full complement of administrative tasks associated with project work, health and safety documentation and financial records. - Provided… Accountable in a multi-faceted role for overseeing operations and employees. Ensuring all shifts and efforts are oriented to providing a high quality of service and the achievement of KPI’s. - Coordinate and lead numerous events for one of the largest venues in Brighton. Often with an attendance of an upwards of 4000 guests. - Completing the full complement of administrative tasks associated with project work, health and safety documentation and financial records. - Provided effective and inspiring leadership for team members. Monitoring performance and delivering the necessary feedback to support professional development.- Deliver periodic training and coaching to staff to ensure they are compliant with service and brand standards and operational guidelines.Key Achievements - Achieved a promotion from Kitchen Assistant to Kitchen Operations Manager in 2019 by demonstrating effective leadership, loyalty and a diligent work ethic.- A proven track record of achieving KPI’s. Show more Show less
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Kitchen Assistant
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Jun 2014 - May 2019
Supported the wider team with all aspects of daily kitchen activities within a fast-paced high-pressured environment. - Collaborated effectively with colleagues to promote effective teamwork and communication within the kitchen. - Multi-tasked various functions to ensure the delivery of high-quality service.- Consistently complied with quality standards, kitchen rules and food hygiene and safety guidelines when completing any task.- Maintained comprehensive knowledge of kitchen… Supported the wider team with all aspects of daily kitchen activities within a fast-paced high-pressured environment. - Collaborated effectively with colleagues to promote effective teamwork and communication within the kitchen. - Multi-tasked various functions to ensure the delivery of high-quality service.- Consistently complied with quality standards, kitchen rules and food hygiene and safety guidelines when completing any task.- Maintained comprehensive knowledge of kitchen stations, from prep to plating and assisted in other areas when required. - Promoted the efficient storage of food to avoid deterioration and wastage. Show more Show less
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Education
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University of Sussex
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Nottingham