Payroll Impact Analysis Manager, Data Analyst

• Mar 2022 - Present

Business Optimization Manager II

• Sep 2021 - Apr 2022

Sr. Financial Services Specialist

• May 2021 - Sep 2021

- Identified and resolved data issues throughout current and former customer profiles - Analyzed reports and contributed on cost reduction and revenue tracking presentations - Reviewed accounts monthly for audit and ledger accuracy - Completed ad-hoc projects involving risk assessment, payment plans, and predicting future trends

Financial Services Specialist

• Jun 2020 - May 2021

- Managed payment entries totaling over $10 million/mo for account management - Responsible for settlement campaign collecting over $2 million in delinquent accounts - Guided payments team through multiple operational and legislation changes due to Covid-19

Community Relations Representative

• Jul 2018 - Jun 2020

- Supported resident related tasks; move-in/move-out process, financials, auditing, and daily inquiries - Assisted management with document organization, market analysis, and revenue tracking - Prepared weekly summary reports involving insurance status, lease renewals, audit compliance and NPS - Coordinated with management on multiple projects with maintenance, resident services, and leasing - Performed leasing/sales for Irvine Company’s apartment community of the year

Athletic Department Assistant

• Aug 2015 - Dec 2017

Researcher and Data Assistant Intern

• May 2017 - Aug 2017

- Examined local marketing demographics - Created an Excel spreadsheet for a structured and researched marketing effort - Formatted and analyzed collected data - Examined local marketing demographics - Created an Excel spreadsheet for a structured and researched marketing effort - Formatted and analyzed collected data

Coach

• Jul 2015 - May 2017

- Supervised and conducted sports-related activities, such as: training camps, skill-improvement courses, clinics, and pre-season try-outs - Planned, organized, and conducted practice sessions - Provided training direction, motivation, and nutritional advice to prepare athletes for: games, competitive events, and travel tournaments - Supervised and conducted sports-related activities, such as: training camps, skill-improvement courses, clinics, and pre-season try-outs - Planned, organized, and conducted practice sessions - Provided training direction, motivation, and nutritional advice to prepare athletes for: games, competitive events, and travel tournaments

Camp Instructor

• Jul 2015 - Aug 2015

Coached and instructed kids in grades 3-9 for youth basketball camp. Taught kids valuable skills on and off the court. One of the largest youth basketball camps in Southern California. Coached and instructed kids in grades 3-9 for youth basketball camp. Taught kids valuable skills on and off the court. One of the largest youth basketball camps in Southern California.

Student Assistant

• Sep 2014 - May 2015

Help students check out books and library equipment, e.g., laptops, chargers, and headphones. Shelving and dealing with student fines, for example collecting money due and clearing fines. Help students check out books and library equipment, e.g., laptops, chargers, and headphones. Shelving and dealing with student fines, for example collecting money due and clearing fines.

Basketball Camp Instructor/Coach

• Jul 2014 - Aug 2014

•Supervised approximately 100 elementary school children in basketball camp activities/drills •Instructed campers about understanding personal values and how to demonstrate strong leadership qualities •Supervised approximately 100 elementary school children in basketball camp activities/drills •Instructed campers about understanding personal values and how to demonstrate strong leadership qualities