Luke Schweitzer
Customer Success Manager at Invicti Security- Claim this Profile
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Bio
Michael Meberg Ewald
I worked with Luke on multiple levels, including as an authorized agent Store Manager where Luke was our RAE, or our direct corporate contact. He was "The Man" when it came to getting me the information I needed to make my staff successful on a daily basis, as well as an outstanding personal and professional sounding board regarding sales and leadership thoughts and ideas. Later, when Luke was brought into Pro Cellular directly, he was massively instrumental in developing a Small Business Sales strategy for the company from scratch. When I moved from Store Manager to a Business Development Manager, Luke"s continued guidance and ability to see the bigger picture regarding staff needs from product education to sales floor selling skills was impressive. When I moved into the Regional Sales Manager position, Luke's continued presence and dedication was an absolute building block for turning around the Region's numbers and performance. Luke is both very self- motivated and a consummate team player. His ability, and willingness, to consistently build up those around him is a testament to that. Should I ever be in the position to start another company, Luke will be one of the first people I call and attempt to recruit, period.
Michael Meberg Ewald
I worked with Luke on multiple levels, including as an authorized agent Store Manager where Luke was our RAE, or our direct corporate contact. He was "The Man" when it came to getting me the information I needed to make my staff successful on a daily basis, as well as an outstanding personal and professional sounding board regarding sales and leadership thoughts and ideas. Later, when Luke was brought into Pro Cellular directly, he was massively instrumental in developing a Small Business Sales strategy for the company from scratch. When I moved from Store Manager to a Business Development Manager, Luke"s continued guidance and ability to see the bigger picture regarding staff needs from product education to sales floor selling skills was impressive. When I moved into the Regional Sales Manager position, Luke's continued presence and dedication was an absolute building block for turning around the Region's numbers and performance. Luke is both very self- motivated and a consummate team player. His ability, and willingness, to consistently build up those around him is a testament to that. Should I ever be in the position to start another company, Luke will be one of the first people I call and attempt to recruit, period.
Michael Meberg Ewald
I worked with Luke on multiple levels, including as an authorized agent Store Manager where Luke was our RAE, or our direct corporate contact. He was "The Man" when it came to getting me the information I needed to make my staff successful on a daily basis, as well as an outstanding personal and professional sounding board regarding sales and leadership thoughts and ideas. Later, when Luke was brought into Pro Cellular directly, he was massively instrumental in developing a Small Business Sales strategy for the company from scratch. When I moved from Store Manager to a Business Development Manager, Luke"s continued guidance and ability to see the bigger picture regarding staff needs from product education to sales floor selling skills was impressive. When I moved into the Regional Sales Manager position, Luke's continued presence and dedication was an absolute building block for turning around the Region's numbers and performance. Luke is both very self- motivated and a consummate team player. His ability, and willingness, to consistently build up those around him is a testament to that. Should I ever be in the position to start another company, Luke will be one of the first people I call and attempt to recruit, period.
Michael Meberg Ewald
I worked with Luke on multiple levels, including as an authorized agent Store Manager where Luke was our RAE, or our direct corporate contact. He was "The Man" when it came to getting me the information I needed to make my staff successful on a daily basis, as well as an outstanding personal and professional sounding board regarding sales and leadership thoughts and ideas. Later, when Luke was brought into Pro Cellular directly, he was massively instrumental in developing a Small Business Sales strategy for the company from scratch. When I moved from Store Manager to a Business Development Manager, Luke"s continued guidance and ability to see the bigger picture regarding staff needs from product education to sales floor selling skills was impressive. When I moved into the Regional Sales Manager position, Luke's continued presence and dedication was an absolute building block for turning around the Region's numbers and performance. Luke is both very self- motivated and a consummate team player. His ability, and willingness, to consistently build up those around him is a testament to that. Should I ever be in the position to start another company, Luke will be one of the first people I call and attempt to recruit, period.
Credentials
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Sales Enablement
LinkedInNov, 2021- Nov, 2024 -
Account Data Strategies
Trailhead by SalesforceOct, 2021- Nov, 2024 -
Managing Stress
LinkedInOct, 2021- Nov, 2024 -
Opportunity Management
Trailhead by SalesforceOct, 2021- Nov, 2024 -
Overcoming Decision-Making Traps
LinkedInOct, 2021- Nov, 2024 -
Sales Cloud Productivity Best Practices
Trailhead by SalesforceOct, 2021- Nov, 2024 -
Sales Team Collaboration
Trailhead by SalesforceOct, 2021- Nov, 2024 -
Sales Team Enablement
Trailhead by SalesforceOct, 2021- Nov, 2024 -
Sales Territories and Forecasting
Trailhead by SalesforceOct, 2021- Nov, 2024 -
Salesforce Adoption Strategies
Trailhead by SalesforceOct, 2021- Nov, 2024 -
Salesforce Essential Training
LinkedInSep, 2021- Nov, 2024 -
Salesforce for Sales Managers
LinkedInSep, 2021- Nov, 2024 -
Opportunity Management
Trailhead by Salesforce
Experience
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Invicti Security
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Customer Success Manager
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Jan 2022 - Present
Customer Success Manager at Invicti Security, the world’s leading provider of dynamic web application security solutions. Through our products, Netsparker and Acunetix, we help 3000+ organizations, from small businesses to Fortune 50s, secure their web applications and protect their customers. Customer Success Manager at Invicti Security, the world’s leading provider of dynamic web application security solutions. Through our products, Netsparker and Acunetix, we help 3000+ organizations, from small businesses to Fortune 50s, secure their web applications and protect their customers.
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LeadSimple
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United States
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Software Development
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1 - 100 Employee
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Client Success Manager
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2020 - 2021
Built value-based relationships with new and existing clients to increase recurring and implementation revenue by identifying operational issues and offering a solution to create a positive impact on their business. ★ Implement sales training with the sales team to cover many topics including closing techniques, product knowledge/selling competitive advantages, overcoming objections. • Analyze customer intelligence, competitor knowledge, and industry trends to provide data-driven "Voice of Customer" feedback to develop effective cross-functional roadmaps and generate sales plans to drive sales, customer satisfaction metrics, and operational excellence. • Acquired new business, while managing and expanding current customer product utilization throughout national and regional territories. Employed superior negotiation skills and was recognized as a product Subject Matter Expert (SME), amongst customers and cross-functional partners. • Analyzed industry trends and effectively institute strategic sales plan to achieve territory revenue objectives. • Developed and implemented sales strategies, plans, KPI’s, goals, and initiatives. Show less
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Property Meld
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United States
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Software Development
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1 - 100 Employee
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Business Solutions Executive / Sales Manager
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2019 - 2020
Increased revenue through solutions selling to Property Managers. Showing them how they can save time and redirect human capital away from the maintenance process. ★ Coached consultative sales techniques, objection handling, and upselling/add-on techniques to drive sales performance and individual and team success. • Hired, trained, and supervised sales team. Met with sales team regularly to develop monthly and annual goals and objectives, and to review projections versus actual performance. • Led strategic market assessment to determine optimum service, price, and brand positioning to maximize penetration and profitability. • Piloted a presentation process to avoid feature dumping and increase the prospects' focus on solutions to their issues and reduce the time between prospect and new customer. • Created a conversational style selling approach to identify the needs of a prospect and show them solutions specific to their company. • Championed superior customer service and techniques for converting potential issues into customer success victories and brand loyalty. Show less
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Pro Cellular
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United States
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Area Business Manager
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Apr 2017 - Mar 2019
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Prime Communications
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United States
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Wireless Services
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700 & Above Employee
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Business Account Executive / Sales Manager
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2017 - 2019
Onboarded to provide sales leadership and governance, responsible for sales volume, gross profit, customer service, and account manager development. Focused entirely on B2B sales through outside sales and creating a process in existing retail to drive lead generation to increase sales. With this process, we closed the largest deal in company history. ★ Developed and executed a B2B training program for 22 retail locations in 4 states. • Leader in prospecting new business accounts- cold calling, emailing, in-person meetings, video conferencing, and online research tools to identify key business verticals. Show less
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AT&T
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United States
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Telecommunications
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700 & Above Employee
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Retail Account Executive
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2010 - 2017
Grew the business through sales training and execution. Provided system support and resolved escalated issues with customers. ★ Supported 33 retail locations providing sales support and training through the Alltel/AT&T Acquisition. • Focused on B2B Sales within retail to increase revenue and lead the market • 2014 & 2015 Summit Award for top 2% in sales • 2015 North Star Top Coach Award • Chosen for a panel of 11 from all over the country to evaluate and create a training process for my position. Show less
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Education
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The University of South Dakota
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2021 - 2023
Trailhead by Salesforce
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