Luke Sampson

IT Technician at Great Western Hospitals NHS Foundation Trust
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Contact Information
us****@****om
(386) 825-5501
Location
Swindon, England, United Kingdom, GB

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Graeme Leighfield

I've had the pleasure of knowing Luke for several years now. He first engaged with my business to build him a website, to promote his technology support business. Since then, I have enlisted Lukes services several times, to assist our client base with IT issues that are outside of our comfort zone. I've found Luke to be professional, approachable, and most importantly, highly knowledgable in his offering - everything that mimics my own businesses values. I have no issue at all in recommending Luke, and I look forward to continuing to work with him in the years to come.

Maurice Fullarton

Luke's a lovely bloke and a very useful guy to have around. He responds quickly, does a thorough job and - importantly for me - can have a laugh whilst doing it.

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Experience

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • IT Technician
      • May 2017 - Present

    • United Kingdom
    • Computer Hardware Manufacturing
    • Owner
      • 2015 - Present

      You’ve mashed the keyboard. Tried to Google the solution. Even given that trusty ol’ turning-it-off-and-on-again trick a go. What now? You need a man with a plan.We offer fast, friendly, laptop and desktop support with great service you won’t find anywhere else in the Swindon area. And for peace of mind, if we can’t fix your glitch, there’s no fee. You’ve mashed the keyboard. Tried to Google the solution. Even given that trusty ol’ turning-it-off-and-on-again trick a go. What now? You need a man with a plan.We offer fast, friendly, laptop and desktop support with great service you won’t find anywhere else in the Swindon area. And for peace of mind, if we can’t fix your glitch, there’s no fee.

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • 2nd Line IT Support Technician
      • Jun 2015 - May 2017

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • IT Engineer
      • Jan 2012 - May 2015

      Havas helia is a direct marketing, data and digital communications group, with staff spread over London and Cirencester. The group consists of two core businesses providing both digital and creative marketing as well as hosting and managing global CRM databases for well-known companies.I work alongside the Head of IT and provide support to all staff with the usage of the IT services available from the Computer Centre. We provide a helpful, pro-active, forward thinking and efficient IT service to all employees of the Cirencester Office.Technologies covered: Dell Servers/Storage/Desktop/Laptops. Ms Windows 2003/2008 Server. Ms SQL 2005/2008. Ms Office 2007/2010. Ms Windows XP/7. Symantec BackExec. FTP/SFTP. McAfee Anti-Virus. Index/Mitel Phone Systems. Apple Computer's and OSX Operating System

    • United Kingdom
    • Accounting
    • 100 - 200 Employee
    • IT Systems Administrator
      • Sep 2001 - Nov 2011

    • Account Manager
      • Sep 2004 - Sep 2007

      Internal promotion within Check-Tek presented me with a new challenge of being responsible for the daily running and managing of Support for larger clients within Check-Tek. Responsible for buying all IT equipment for Check-Tek customers.

    • Technical Specialist
      • Sep 2001 - Aug 2004

      Provide IT Support Services for a variety of SME Clients. Support was based around Ad-hoc support or companies on a Support contract. The role including 1st/2nd line support. I provided support to users of all abilities; which was carried out remotely and in person at client’s premises.

    • United Kingdom
    • Hospitals and Health Care
    • 700 & Above Employee
    • 1st/2nd Line Support Analyst
      • Nov 1998 - Aug 2001

      Employed at the main hospital on the IT Helpdesk. I provided 1st line technical support to over 3000 users, and where possible implement 1st time fixes. I carried out S2 duties when required due to shortage of staff and successfully configured and installed 200 computers as part of an IT desktop refreshment program. Employed at the main hospital on the IT Helpdesk. I provided 1st line technical support to over 3000 users, and where possible implement 1st time fixes. I carried out S2 duties when required due to shortage of staff and successfully configured and installed 200 computers as part of an IT desktop refreshment program.

Education

  • St Joseph's Comprehensive School, Swindon
    1991 - 1996
  • Swindon College
    -
  • Swindon College
    -
  • Swindon College
    -

Community

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