Experience

Sterling Insurance

• United Kingdom
• Insurance
• 1 - 100 Employee

• Insurance Underwriting Assistant

  • Apr 2018 - Present

  • Supported review, inspection, acceptance or denial of new business.• Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.• Overcame client objections when about to finalise new business.• Set specific conditions on various policies with the aim to reduce insurance risk.• Calculated competitive premiums to ensure profitability.• Imparted insurance policy knowledge to junior underwriters, broadening their understanding.• Maintained awareness of changes to legislation/company policy to facilitate full compliance to underwriting agreements and forms of best practice.• Spoke with customers, insurance companies and read policy guidelines to negotiate coverage, price and service delivery.• Calculated insurance rates based on customers' background, industry and demographic information.• Identified and proposed new potential policy options by liaising with customers and reviewing their specific needs.• Saved company integrity and profitability from fraudulent individuals by identifying suspicious applications. Show less

• Insurance Auditor

  • May 2020 - Nov 2021

  • Prepare comprehensive audit reports and show accurate measurement of audit findings.• Complete audit work ensuring accurate and timely completion.• Carried out thorough reviews of work load to make sure information is clear and concise.• Led Junior Auditors to consistently meet and exceed audit goals.• Minimised risk by maintaining up to date knowledge on industry and regulatory changes.• Make sure all insurance risks are acceptable by following company procedure. If not, take relevant action to minimise risk.• Complete background checks and follow company policy when auditing. This allows the company to reduce/remove risks and increase additional premiums when necessary, Allowing for a higher turnover. Show less



Wickes

• United Kingdom
• Retail
• 700 & Above Employee

• Retail Assistant

  • Sep 2016 - Mar 2018

  • Carried out regular quality checks to ensure all products were in a good, saleable condition. • Handled cash and card payments, managing accurate and efficient daily, weekly and monthly balancing and cashing up. • Completed continuing education and training programmes for professional development. • Cultivated strong value-added relationships with customers and drove business development by delivering product knowledge. • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns. • Assisted management in the visual merchandising of new stock to maintain appealing product displays. • Answered 30+ inbound calls per day to address customer inquiries, resolve issues, and provide information on new products and services and directed inbound calls to designated individuals or departments. Show less