Luke Ong
Senior Business Support Executive at ITS SCIENCE & MEDICAL PTE LTD (HQ)- Claim this Profile
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Bio
Experience
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ITS SCIENCE & MEDICAL PTE LTD (HQ)
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Singapore
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Research
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1 - 100 Employee
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Senior Business Support Executive
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Jan 2023 - Present
Life Science Division• Trained new Business Support staff• Managed the division's Business Support team• Worked with management to streamline work processes• Compiled and created Business Support SOP and Handbook (created materials, detailed steps and job outlines)
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Business Support Executive
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Jan 2021 - Present
Life Science Division• Supported the sales team (generating documents, reports, forms; order management)• Client servicing (pre-sales/post-sales support, rapport building)• Assisted to quote (equipment & consumables); managed online store prices (consumables)• Provided sales analysis reports and insights (consumables)
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Product Specialist
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Jul 2021 - Dec 2021
Life Science Division• Product and brand management• Manage supplier and client relations/accounts• Organization and management of online store• Managing inventory for consumables to ensure cost efficiency and availability of stock
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Business Support Executive
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Jul 2020 - Dec 2020
Pharmaceutical Division
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BioMedix Singapore Pte Ltd
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Singapore
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Biotechnology Research
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1 - 100 Employee
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Health Screening Coordinator
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Dec 2019 - Jul 2020
Projects Team Involved projects : Colorectal Cancer (FIT Kit), H. pylori (UBT Kit) • Coordinated operations for a nationwide health screening project in compliance with GDPMDS • Managed and ensured the integrity of participant's data nationwide under PDPA • Liaised with project partners and stakeholders Projects Team Involved projects : Colorectal Cancer (FIT Kit), H. pylori (UBT Kit) • Coordinated operations for a nationwide health screening project in compliance with GDPMDS • Managed and ensured the integrity of participant's data nationwide under PDPA • Liaised with project partners and stakeholders
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Singapore Anglican Community Services
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Singapore
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Hospitals and Health Care
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1 - 100 Employee
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Summer Intern
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May 2019 - Jul 2019
Psychiatric Services, Integrated Employment Services (IES) Department • Facilitated daily programmes and conducted classes in a psychiatric rehabilitation centre • Assisted with Work Integrated Skills Training (WIST) programme • Engaged with and provided care to members of various rehabilitation/senior centres Psychiatric Services, Integrated Employment Services (IES) Department • Facilitated daily programmes and conducted classes in a psychiatric rehabilitation centre • Assisted with Work Integrated Skills Training (WIST) programme • Engaged with and provided care to members of various rehabilitation/senior centres
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Singapore Police Force
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Singapore
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Law Enforcement
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700 & Above Employee
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Operations Support Officer
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Feb 2014 - Jan 2016
Police Operations Command Centre (POCC) • Involved in operations of emergency call centre which handles over 2000 calls daily • Ensured good public relations (as a first point of contact between the police and members of public) • Managed and monitored ongoing/live cases in Singapore • Conducted virtual patrolling via closed-circuit television • Administrative/Ad-hoc tasks and duties Police Operations Command Centre (POCC) • Involved in operations of emergency call centre which handles over 2000 calls daily • Ensured good public relations (as a first point of contact between the police and members of public) • Managed and monitored ongoing/live cases in Singapore • Conducted virtual patrolling via closed-circuit television • Administrative/Ad-hoc tasks and duties
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Education
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National University of Singapore
Bachelor of Science (Hons), Life Sciences