Luke Mangan

Corporate Sales Development Representative at TripActions
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English -
  • Spanish -

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Bio

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Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Corporate Sales Development Representative
      • Apr 2021 - Present

    • Payments & Expense Specialist
      • Jan 2021 - Mar 2021

    • Sales Development Representative
      • Jan 2020 - Feb 2021

    • United States
    • Technology, Information and Internet
    • Operations and Marketing Intern
      • 2018 - 2019

      Consumer Healthcare Platform Develop, implement, test, and iterate strategic growth and retention initiatives that have increased total user doctor recommendations on a weekly basis. Extract, analyze, and interpret data to identify key metrics and transform raw data into meaningful, actionable information. Prepare materials for companywide weekly meetings including marketing, goals, growth, and product development. Test and challenge Voro’s growth strategies by harvesting data trends and presenting theories and suggestions for process improvements, and present these hypotheses during biweekly roundup meetings. Assist in strategic and tactical product initiatives such as product development, website functionality, and user experience

    • United States
    • Insurance
    • 700 & Above Employee
    • Intern
      • Jan 2018 - Jun 2018

      • Completed State Farm Bank training and tutorials, and responded to customer inquiries regarding insurance availability and coverage options • Directed inbound phone calls to appropriate agency personnel, established relationships with the existing customer base, and followed up with customers as needed • Utilized a customer-focused, needs-based review process to educate customers about insurance options • Completed State Farm Bank training and tutorials, and responded to customer inquiries regarding insurance availability and coverage options • Directed inbound phone calls to appropriate agency personnel, established relationships with the existing customer base, and followed up with customers as needed • Utilized a customer-focused, needs-based review process to educate customers about insurance options

  • Darien Boat Club, CT
    • Darien, Connecticut
    • Dock Assistant
      • May 2016 - Aug 2016

      • Provided exceptional customer service for 750 member families at a private marina that housed 250 boats while maintaining club protocol and safety procedures for the house, grounds and docks • Dispensed gasoline; monitored gas supply; reconciled daily credit card sales and receipts; ordered supplies, maintained cleanliness; monitored the VHF marine radio for Coast Guard and marine police communication • Executed professional set-up and breakdown of furniture and equipment for events during the season

    • Retail
    • 700 & Above Employee
    • Sales Associate
      • 2015 - 2015

      • Performed a wide range of front-end and back-end duties including product sales, checkout, stocking, inventory control, receiving, loading/unloading inventory deliveries and customer purchases, and nightly closing tasks • Tested customer pool water samples to determine chemical needs based on applied knowledge of pool water chemistry; assisted customers in selecting appropriate pool equipment replacement parts • Increased sales metrics through personal attention to achieve high customer satisfaction

    • Political Organizations
    • 1 - 100 Employee
    • Congressional Campaign Worker
      • Jun 2014 - Aug 2014

      • Developed personal skills through door-to-door campaigning • Conducted demographic research for candidates • Developed personal skills through door-to-door campaigning • Conducted demographic research for candidates

Education

  • Syracuse University - Martin J. Whitman School of Management
    Bachelor of Science - BS, Business Administration and Management
    2014 - 2018
  • Darien High School Class of 2014
    2010 - 2014

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