Experience

SSE Energy Solutions

• United Kingdom
• Utilities
• 400 - 500 Employee

• Contract Administrator

  • Feb 2018 - Present

  - Responsible for facilitating and managing new and existing contracts. - Establishing and enhancing one to one contact with customers via telephone and email. - Working closely with sales and the customer to ensure accounts are set up accurately in the first instance.- Build and maintaining relationships with direct customers and third-party intermediaries to improve the sales and customer journey. - Ensuring GDPR requirements are followed and remaining fully compliant.- Collaborating with SSE’s Cardiff and Perth sites.- Continually setting an example by showing high levels of communication and knowledge Show less

• Customer Service Apprentice

  • Jan 2017 - Feb 2018

  Was part of a number of teams within business energy which helped me build a strong skills set to use in the future