Experience

UserCue

• United States
• Software Development
• 1 - 100 Employee

• Co-Founder

  • Aug 2023 - 5 months

  Leveraging AI to augment qualitative research methods.



Prizeout

• United States
• Advertising Services
• 1 - 100 Employee

• Product & Ops Manager

  • Jun 2022 - Aug 2023

  New York, United States - Led innovation workshops with key financial institution partners. Conducted comprehensive market analyses to identify unmet needs and emerging opportunities. This led to the development of a white-label member loyalty program, as well as robust CRM tooling, resulting in heightened member engagement metrics. - Orchestrated complex development cycles involving multiple stakeholder teams—ranging from Data and Integrations to Compliance and Consumer Engineering. Successfully coordinated… Show more - Led innovation workshops with key financial institution partners. Conducted comprehensive market analyses to identify unmet needs and emerging opportunities. This led to the development of a white-label member loyalty program, as well as robust CRM tooling, resulting in heightened member engagement metrics. - Orchestrated complex development cycles involving multiple stakeholder teams—ranging from Data and Integrations to Compliance and Consumer Engineering. Successfully coordinated on-time release builds for seven Credit Unions and four Financial Institution core/software providers, adhering to stringent compliance and quality standards. - Revamped cross-functional SOPs to facilitate collaboration within org. This initiative contributed to maintaining a dynamic and responsive product roadmap. Show less



LÜM

• United States
• Music
• 1 - 100 Employee

• Co-Founder & COO

  • 2018 - 2022

  Madison, Wisconsin, United States - Co-founded LÜM as an innovative social-music streaming platform, introducing a first of it's kind virtual currency system that empowered over 200,000 independent musicians to monetize and expand their fanbase in the U.S. - Built the 0-1 product strategy that grew the platform to 1.2M downloads, amassing a library of more than 700,000 user-uploaded songs. - Led product and community development initiatives resulting in LÜM being named Apple's App of the Day in 2020 and a Top 100 Music… Show more - Co-founded LÜM as an innovative social-music streaming platform, introducing a first of it's kind virtual currency system that empowered over 200,000 independent musicians to monetize and expand their fanbase in the U.S. - Built the 0-1 product strategy that grew the platform to 1.2M downloads, amassing a library of more than 700,000 user-uploaded songs. - Led product and community development initiatives resulting in LÜM being named Apple's App of the Day in 2020 and a Top 100 Music App on the Apple App Store. 20,000+ reviews with a 4.8/5 rating across iOS, Android, and Web. - Conceived and executed LÜM's Ambassador Program, expanding its footprint to 23 colleges and 50 cities across the U.S. This grassroots approach served dual purposes—gathering invaluable community feedback and enabling low-cost customer acquisition channels. - Managed the day-to-day operations of a 25-member internal team spanning Marketing, Sales, Product, and Engineering, while also managing two international contracted developer teams in the U.S., India, and Australia. - Collaborated with Marketing and Sales to architect native communication systems, achieving a 5x increase in conversion events. Show less