Luke Iles

Case Manager at Inspire Youth and Family Services
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Contact Information
us****@****om
(386) 825-5501
Location
AU

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Experience

    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • Case Manager
      • May 2022 - Present

      Inala -Undertake case management activities that target appropriate areas of need/risk to the Young person re-offending. Including; Case planning, reviewing and delivering offence focused intervention programs to young people. -Manage dual roles of monitoring Young peoples compliance with court orders and intervening to address issues that place them at risk of re-offending. -Proactively implementing strategies to reduce re-offending through the use of culturally appropriate… Show more -Undertake case management activities that target appropriate areas of need/risk to the Young person re-offending. Including; Case planning, reviewing and delivering offence focused intervention programs to young people. -Manage dual roles of monitoring Young peoples compliance with court orders and intervening to address issues that place them at risk of re-offending. -Proactively implementing strategies to reduce re-offending through the use of culturally appropriate, collaborative and evidence-based strategies. -Work collaboratively as part of a team including a range of internal and external stakeholders, to achieve positive outcomes for Young people, their families and the community. -Work closely with Youth Justice, Courts and legal professionals and provide clear and concise advice and support to the Young person. -Prepare and present verbal and written reports to the Children's Court on behalf of the Young person presenting their progress since engaging with the program. -Undertake record keeping and information management tasks to ensure accountability. -Actively participate in a range of continuing professional development activities to continuously improve your ability to contribute to organisational goals, including training, supervision and relevant accreditation Show less

    • Australia
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Youth Mentor
      • Jun 2017 - May 2022

      Brisbane, Australia -Mentoring disengaged and disadvantaged young people aged between 12-18 years through alternative learning programs. -Liaising with Schools; Non-For profit, Government and Private organisations. -Developing and implementing company, Child Safety, Work health & Safety policies and procedures.

    • Regional Coordinator (North Brisbane, Moreton Bay & Ipswich)
      • Jan 2021 - Jul 2021

      Brisbane, Queensland, Australia -Lead a multidisciplinary team, including engagement, volunteer and support staff across a number of locations. -Responsible for regional service development and management, including the establishment of new sites & running best practice services. -Ensure the services are delivered to the highest standards in accordance with agreed program plans and funding agreements. -Represent the Foundation in its dealings with other service providers, both government and non-government funding… Show more -Lead a multidisciplinary team, including engagement, volunteer and support staff across a number of locations. -Responsible for regional service development and management, including the establishment of new sites & running best practice services. -Ensure the services are delivered to the highest standards in accordance with agreed program plans and funding agreements. -Represent the Foundation in its dealings with other service providers, both government and non-government funding agencies and other appropriate stakeholders. -Plan, develop and implement a variety of community-based projects, resource building group development and other means of program support. -Provide supervision, guidance and support to a team of Youth workers to ensure a cohesive client-focussed approach to service quality. -Staff management including recruit onboarding, personal and professional development and staff performance appraisals. -Monitor and ensure that all policies and procedures are followed by Mentoring staff and program participants. -Provide high quality reports and administrative documentation. -Assist in Maintaining data collection and client record systems.

    • Non-profit Organizations
    • 200 - 300 Employee
    • Student Placement
      • May 2017 - May 2017

      Nambour -Assisting Young People aged between 12-16 years through an alternative schooling program; This involved recreational activities, including art and craft, drama, music, games and outings; administration support and mentoring as part of my Diploma of Youth Work.

    • Australia
    • Public Safety
    • 700 & Above Employee
    • Public Servant
      • Jan 2016 - Sep 2016

      Brisbane, Australia -Monitor and maintain the security of the correctional environment -Supervise prisoners on a daily basis -Participate in the reception, induction and discharge of prisoners in accordance with procedures -Write prisoner case notes and prepare reports -Interact with police, solicitors, contractors, as well as the general public -Drive the rehabilitation of prisoners

    • Australia
    • Mental Health Care
    • 1 - 100 Employee
    • Volunteer
      • Apr 2015 - Sep 2015

      -Assisting in the creation of a mental health and suicide prevention program aimed at Young People between the ages of 13-17.

    • Australia
    • Non-profit Organization Management
    • 300 - 400 Employee
    • Volunteer
      • Apr 2015 - Jun 2015

      Caloundra -Assisting with recreational activities, including art and craft, drama, music, games and outings; administration support and personal companionship, as part of the daily operations at the Caloundra respite centre.

Education

  • QUT (Queensland University of Technology)
    Undergraduate Degree, Behavioural Science
    2018 - 2020
  • Mental Health First Aid Australia
    Youth Mental Health First Aid Trainer
    2020 - 2020
  • In Safe Hands
    Child Protection Training, Youth Services/Administration
    2017 - 2017
  • TAFE Queensland Brisbane
    Diploma, Youth Work
    2017 - 2017
  • TAFE Queensland Brisbane
    Diploma, Criminal Justice/Law Enforcement Administration
    2011 - 2013

Community

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