Experience

Onondaga Cortland Madison BOCES

• United States
• Education Management
• 300 - 400 Employee

• LAN Technician

  • 2015 - Present



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Digital Printing Help Desk

  • Jan 2014 - Feb 2015

  Technical Service/Support on Digital Copiers at the CNY School Districts Including dispatching, supply orders and assistance on operations Technical Service/Support on Digital Copiers at the CNY School Districts Including dispatching, supply orders and assistance on operations



SAIC

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service

  • Aug 2011 - Apr 2012

  Customer Service/Support Handling telephone inquiries about efficient program in a professional manner, review and process energy efficiency rebate applications, accurately enter data into energy savings database program Worked closely with customers with a designed spreadsheet to input all data and troubleshoot issues Customer Service/Support Handling telephone inquiries about efficient program in a professional manner, review and process energy efficiency rebate applications, accurately enter data into energy savings database program Worked closely with customers with a designed spreadsheet to input all data and troubleshoot issues



Aerotek

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Data Processing

  • 2012 - 2012

  Temporary Position for processing open enrollment applications for Excellus Blue Cross Blue Shield position included telephone to group in regards to these applications and review and process into the Ifacets system Process Dental and Vision applications accurately into the LSRP database Temporary Position for processing open enrollment applications for Excellus Blue Cross Blue Shield position included telephone to group in regards to these applications and review and process into the Ifacets system Process Dental and Vision applications accurately into the LSRP database



National Grid

• United Kingdom
• Utilities
• 700 & Above Employee

• Customer Service

  • Mar 2009 - Jul 2011

  Data Entry in Oracle Systems for all billing and financial transfers Special Billing, Corrected Billing, Mixed Meters Communicated and negotiated with customers, and troubleshooting billing issues Provide analytic support to National Grid Programs Data Entry in Oracle Systems for all billing and financial transfers Special Billing, Corrected Billing, Mixed Meters Communicated and negotiated with customers, and troubleshooting billing issues Provide analytic support to National Grid Programs