Luke Henry

Area Manager - Alicante at GC Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Orihuela, Valencian Community, Spain, ES

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Experience

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Area Manager - Alicante
      • Feb 2022 - Present

      The way you trade internationally. Reimagined. We deliver powerful financial solutions that combine established technology with superior service in the best way for you – international trade made efficient. As a specialist currency partner, we are able to offer select individuals and organisations a range of solutions– from quick and simple international payments and collections, to robust risk management and mass payment services. We take the time to fully immerse ourselves in your business, your currency needs, and your vision for the future– so we can create tailored FX strategies that transform the way you trade. Built on years of experience, our solutions are proven to deliver, not only, impressive cost savings, but essential stability, cash flow control, and protection for your profit margins. This frees up your time to focus on the future– safe in the knowledge that all your international trade needs are taken care of. Across the globe, our dedicated, proactive team are always on hand to support you; going above and beyond to help you navigate international trade challenges and implement effective risk management strategies. That’s the GC Partner difference. For more info visit www.gcpartners.co Global Currency Exchange Network Limited T/A GC Partners is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, FRN 504346. Global Custodial Services Limited T/A GC Partners is regulated by the FCA and holds Part IV Permissions under the FSMA 2000, FRN 595875. Show less

    • Business Development Manager
      • Feb 2021 - Feb 2022

      Service wrapped around youOur business success is based on strong partnerships. Without them we wouldn't have been able to transact over US$6.8 billion in foreign currency and make more than 300,000 payments on behalf of our clients, as we did in 2019. Whether you're an individual, a business or a potential partner, we're here to help youWhen you need to move money, we move fast. Combining our high levels of expertise, personalised service and purpose-built technology, we're able to provide a full range of tailored financial solutions. We can help you achieve the best from our foreign exchange, hedging, mass payments and client money. Show less

  • Currency Evolve
    • Valencian Community, Spain
    • Senior Account Executive
      • Aug 2018 - Jan 2021

      Chasing leads on quotes with high profile brokers while retaining current business across the business. Meeting face to face, to assess deals and requirements of cover needed. Providing expert care within the customer journey, to establish a positive relationship and a professional service. Ownership and accountability for dealing with customer queries through to resolution within your levels of authority Following agreed processes and procedures to ensure customer service standards are consistently achieved Demonstrate influencing and negotiation skills to generate leads / business opportunities to support our strategy within agreed perimeters Supporting non-standard, large and/or complex cases escalating to more qualified colleagues to ensure they are handled appropriately Managing customer interactions in an efficient courteous and timely manner to achieve a high standard of customer satisfaction Managing customer expectations and delivering the relevant Brand Promise Identifying and pursuing up-sell and cross-sell opportunities Support colleagues to address technical referrals for complex risks Planning and managing your own work load taking into account changes in customer priorities Adapt quickly to change in volume of demand operating process and technologies A recognized expert in applying best practice across all core tasks Experience of working directly with customers and in the customer environment. Breadth of experience across a range of lines of business, products or types of customer Experience of dealing with customer queries/issues from start to completion Show less

    • United Kingdom
    • Information Technology & Services
    • 200 - 300 Employee
    • Mainframe / Project Coordinator
      • Feb 2018 - Aug 2018

      Within the financial sector - Lloyds Banking Group - Commercial/Cost Optimisation (Networks/Mainframe/Asset Rationalisation/Decommissioning/Software) Our unique services and expertise are 100% focused on transforming your IT landscape and enabling your digital business growth. Founded in 2008, ECS has quickly established itself as one of the UK’s leading IT services providers for enterprise clients. With a relentless focus on service quality and delivery that customers trust and depend upon, the company has experienced rapid growth year-on-year. We deliver a full range of services, from cyber-security to DevOps. Our experience, approach and proven methods enable us to advise, plan and implement optimum infrastructure change, when you need it. Show less

    • United Kingdom
    • Business Consulting and Services
    • Business Development Manager
      • May 2016 - Jan 2018

      Aimselect Projects Limited is a global talent consultancy that supports the growth of forward-thinking businesses of all sizes. Aimselect provides technical & managerial professionals on a permanent and freelance basis into the wind industry. Above all Aimselect embraces sustainability, responsibility and adhere to an uncompromising code of ethics as a result we only partner organisations who share a similar philosophy. Our primary role is to work with clients providing necessary key personnel and contract staff for project delivery, operation and maintenance. The aim is to offer seamless solutions modelled to synergise with project demands. We do this by providing the right people with the right skills and qualifications specific to role and responsibilities required. This is why working closely with project management is fundamental to efficient manpower planning, vetting and engagement. Dealing with white/blue collar on/offshore clients within the renewable energy sector and scoping out the very best talent for our clients requirements. Show less

    • United Kingdom
    • Insurance
    • 700 & Above Employee
    • Marine Claims Broker
      • Nov 2014 - Mar 2016

      Marine claims - Hull & Machinery, P&I and Crew P&I Working with Underwriters within Lloyds of London Marine claims - Hull & Machinery, P&I and Crew P&I Working with Underwriters within Lloyds of London

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Marine Claims Broker
      • Nov 2011 - Oct 2014

      Marine claims - Hull, Cargo, P&I, Ports & Terminals and General Liabilities Marine claims - Hull, Cargo, P&I, Ports & Terminals and General Liabilities

    • Australia
    • Insurance
    • 100 - 200 Employee
    • Trainee Claims Adjuster
      • Aug 2008 - Oct 2011

      Marine claims - Hull, Cargo and P&I Marine claims - Hull, Cargo and P&I

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