Experience

El Encanto, A Belmond Hotel
• United States
• Hospitality
• 1 - 100 Employee
• Guest Service Agent

  • Nov 2022 - Present


Ice In Paradise

• Supervisor

  • Feb 2022 - Present

  - Manage, supervise and motivate staff of 4 persons per shift -Train staff on front office duties, customer service, phone inquiries, POS systems, facility management and upkeep - Responsible for rink operations when GM is absent - Responsible for meticulously maintaining ice per industry standard for thickness, clarity, edges, and levelness - Monitor HVAC compressors for ammonia leaks, energy efficiency and to reduce cooling costs - Zamboni operator - Manage, supervise and motivate staff of 4 persons per shift -Train staff on front office duties, customer service, phone inquiries, POS systems, facility management and upkeep - Responsible for rink operations when GM is absent - Responsible for meticulously maintaining ice per industry standard for thickness, clarity, edges, and levelness - Monitor HVAC compressors for ammonia leaks, energy efficiency and to reduce cooling costs - Zamboni operator



BlueStar Parking

• United States
• Events Services
• 1 - 100 Employee

• Valet Attendant

  • Oct 2019 - Feb 2022

  - Greet and welcome guests, offer professional valet services - Accommodate guests, assisting with customer needs, opening doors and assisting with luggage or other items - Answer guests' questions regarding hotel amenities, local attractions and other services - Park guests vehicles in predetermined areas following all traffic laws - Operate vehicles safely and responsibly - Responsible for logistics of total space and number of vehicles at each event - Organize paperwork and keys belonging to guest to ensure proper return of vehicle Show less