Client Services Analyst

• Jan 2023 - Present

Junior Clerk

• Jul 2021 - Jul 2022

• I worked at 8 New Square between July and September 2021 and between June and July 2022. • Responsible for getting barristers’ bundles to and from court in readiness for trial – working to tight deadlines. • Working within a team of clerks, my roles varied daily based on the requirements of barristers, often changing at short notice. • Handling 150+ calls a week, engaging with clients via telephone, email, and face to face, developing my interpersonal and communication skills, both oral and written. Show less

Course Marshall

• Jul 2021 - Apr 2022

• Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions. • Used analytical skills to manage tee traffic ensuring minimal delays using creative methods to help the pace of play. • Regularly worked additional shifts on short notice, also providing support and covering for my colleagues in other departments. • Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions. • Used analytical skills to manage tee traffic ensuring minimal delays using creative methods to help the pace of play. • Regularly worked additional shifts on short notice, also providing support and covering for my colleagues in other departments.

Private Tutor

• Jun 2021 - Apr 2022

• Tutored several students at GCSE level in Business & Geography, creating and implementing individually tailored lesson plans. • All students saw an immediate improvement in their grades, going on to achieve or exceed their target grades. • Demonstrating strong multi-tasking capability by managing the demands of two challenging jobs, alongside my studies. • Tutored several students at GCSE level in Business & Geography, creating and implementing individually tailored lesson plans. • All students saw an immediate improvement in their grades, going on to achieve or exceed their target grades. • Demonstrating strong multi-tasking capability by managing the demands of two challenging jobs, alongside my studies.

Social Media Intern

• Aug 2018 - Aug 2018

• Managed all the firm’s social media accounts, creating and coordinating posts using specialist software. • Saw an increase in engagement across all accounts during my time there. • Managed all the firm’s social media accounts, creating and coordinating posts using specialist software. • Saw an increase in engagement across all accounts during my time there.