Experience

RUSH Hair & Beauty

• United Kingdom
• Retail
• 200 - 300 Employee

• Manager

  • Jan 2014 - Present



Headmasters UK

• United Kingdom
• Retail
• 200 - 300 Employee

• Manager/technical manager

  • Jan 2009 - Jan 2014

  HEADMASTERS – Salon Manager, Chiswick, London, W4; August 2013- Present  Report directly to Regional Area Manager  Manage a team of 25 staff  Responsible for achieving salon weekly, monthly and annual sales targets  Responsible for maintaining client targets  Time Management- Responsible for staff rotas  Training stylists at all levels- NVQ level Educator  Providing a high level of customer service  Devise salon quarterly business plan  Managing product stock levels- Liaising with reps ensuring sufficient cover level  Daily sales feedback- Reporting daily sales to senior management  Responsible for salon VM  Maintaining personal client base and individual sales target HEADMASTERS – Salon Manager, Soho, London W1; March 2013- August 2013 HEADMASTERS – Assistant Manager, Soho, London W1; November 2012- March 2013  Supporting Salon Manager with above duties  Customer service training HEADMASTERS – Educator, Soho, London, W1; January 2012- November 2012  Promoted from Designer to Master Hair Designer to Salon Educator  Part of HEADMASTERS Artistic Team  Supported HEADMASTERS Team at LFW AW12  HEADMASTERS ambassador at Wembley and Excel careers fair 2011 and 2012  Responsible of training all NVQ Level 2 apprentices  Presenting hair demos and new trends to apprentices  Developed colour theory knowledge HEADMASTERS – Senior Stylist, Epsom, Surrey KT6; January 2011- December 2011  Promoted from Assistant to Stylist to Senior Stylist  Salon colour specialist  Meeting column targets Special Achievements Part of HEADMASTERS Art Team 2012 L’Oreal Colour specialist HEADMASTERS Women’s Image winner 2012 HEADMASTERS Colour Hero winner 2011 HEADMASTERS Colour Hero runner up 2010 Education NVQ Folder Study Flex First, London; January – June 2013 Line Management Level 3- Distinction HEADMASTERS Hair Dressing Academy- Ham, Surrey, TW10; June 2010-September I 2011 NVQ Show less