Experience

The Property Recruitment Company

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Group Operations Manager

  • Jul 2020 - Present

• National Head - PBSA, BTR, Co-working & Resi

  • Jan 2020 - Jul 2020

• Business Development Manager

  • Apr 2019 - Jan 2020



Powder Recon Japan

• International Operations Manager

  • Dec 2015 - Mar 2019

  Managing all elements of operations at a Premium Ski Tours Agency. Handling sales, recruitment, marketing and advertising and day to day operations for a multi-faceted successful Australian business based in Japan. We offer premium ski touring packages for people looking to enjoy the Japanese winter season, alongside offering our own accommodation, ski rentals and coffee shop.



Phones 4u

• United Kingdom
• Executive Offices
• 300 - 400 Employee

• Area Manager (General Manager)

  • Jul 2013 - Jul 2014

  • Responsibility for the company's most high-profile flagship stores. Including 4 large stores on Oxford Street and stores on Tottenham Court Road, Regent Street and The Strand • Accountable for approximately £6 million worth of annual turnover• Managing brand relations with key network partners including Samsung, Apple, Vodafone and EE• Overseeing recruitment for a team of approximately 150, including the recruitment of store managers • The only person to ever achieve an NPS pass and score of 70% in the company’s largest store on Oxford Street - something the company had been trying to achieve for years• Delivered the largest sales performance ever in the month of December• Opened the company's most profitable ever store in central London which consistently delivered 200% of its sales targets

• Regional Manager

  • Jan 2012 - Jul 2013

  • Responsible for improving the performance of 24 struggling stores with a 54 store region, working under an Associate Regional Director• Accountable for over £9 million worth of annual turnover for the company• Never failed to achieve a quarterly sales target and had no store closures due to profitability during my tenure• Deputising for my ARD and responsible for driving performance across the London region, the largest region in the UK• Delivered countless recruitment events for the region, helping to recruit hundreds of consultants, deputy managers and store managers• Helped to develop the Phone 4 U sales process on two separate occasions • Shifted the culture and perception of the London regions from that of entirely sales oriented, to a highly customer driven region, while still consistently delivering top 3 company wide sales performance

• Cluster Manager

  • Jun 2011 - Jan 2013

  Managing several stores across west and north London, based out of a flag ship store on Tottenham Court Road