Experience

FrontLine Communication

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Chief Operating Officer

  • Dec 2021 - Present

  Operational and technology lead for Frontline the UK's #1 Communication Skills & EI Training platform for Doctors, nurses, and front-line staff. Operational and technology lead for Frontline the UK's #1 Communication Skills & EI Training platform for Doctors, nurses, and front-line staff.



Surf & Work

• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee

• Owner

  • May 2020 - Jan 2023

  Owner and director of a co-working space for professionals and Entrepreneurs. EXITED in January 2023. Owner and director of a co-working space for professionals and Entrepreneurs. EXITED in January 2023.



Sterling Performance Ltd.

• United Kingdom
• Motor Vehicle Manufacturing

• Technology and operations specialist

  • Jul 2019 - Jan 2022

  Consultancy to: Tech, FinTech, Start-up and Scale-up companies. Offering operational, product, project management and technology strategies, bringing my extensive knowledge of banking, finance and operations processes and technology to work with some of the most innovative fast-growing companies. Consultancy to: Tech, FinTech, Start-up and Scale-up companies. Offering operational, product, project management and technology strategies, bringing my extensive knowledge of banking, finance and operations processes and technology to work with some of the most innovative fast-growing companies.



Miura Development

• United Kingdom
• Investment Banking

• Senior IT Consultant

  • Jul 2018 - Jun 2019

  Miura is both a consultancy to the International Banking community and a Training and development company for technologies in the industry. I worked in two main areas: Consultancy - Tech consultant to a client preparing to register an OTF (Organised Trading Facility/ MiFID II) with the FCA analysing and advising on the senior management roles and responsibilities, corporate governance, Internal controls reporting hierarchy and security/data breach protocols. Reviewing/amending all policies & procedures and their governance from board level through to change deployment. Strategy - Consulted on Miura's future business strategies, particularly the Training and Development business. This strategy has brought about a redesign in their course content, office relocation, and expansion into new business streams including new online product offerings. Show less



MUFG

• Japan
• Financial Services
• 700 & Above Employee

• Development Team Lead

  • Mar 2017 - Jul 2018

  Development team covering Regulatory Reporting, Securities and Cash settlement, Collateral Management, Reconciliations and Counterparty Static Data.Significant involvement in MiFID II Controls development and post go live issue management for Transaction Reporting (TR) & Post Trade Transparency (PTT) working with external suppliers and internal development.Brexit Analysis on the impact of multi Legal Entity processing utilising the existing system stack. Particular analysis on Counterparty data processing, Settlement and Controls. Show less

• Technical Business Analyst

  • Dec 2015 - Feb 2017

  Technical Business Analyst team picked up multiple projects within the firm. Projects of note include:Entity Migration - Full back office system stack analysis and migration approach for remote office (Hong Kong) to the London system stack. Triparty - On boarding a new Triparty account supplier into existing system stack and the automation of depot realignment trades. Treasury & Risk - Front to back analysis and redesign of the daily process of collateral allocation across all Triparty & Initial Margin trades to deliver benefits across both Treasury and Risk departments Show less

• Migration Stream Lead

  • Jun 2014 - Nov 2015

  Migration stream lead for Murex system upgrade. Business analyst and Tech Lead for all reference and trade data migration, including new feeds and interfaces. Designed and planned the migration event; covering the platform itself, trade valuation and all downstream systems affected for the Risk, P/L, Finance and Operations depatments. £20mm+ budget.

• Business Systems Specialist

  • Feb 2011 - May 2014

  Business system support role for Operations department, supporting all systems relating to Confirmations, Settlement, Reconciliation, Collateral Management, Regulatory Reporting and Reference Data. Directly supporting the Operations teams and their management, all projects and upgrades affecting their systems and liaising with 3rd party vendors and providing vendor relationship management. Additionally supported other departments such as Compliance, Finance, Product Control, Risk Management (Market and Prudential) and various Front Office desks where systems and data crossed over from Operations.The systems supported included Gloss (Securities Settlement), SWIFT Alliance, Intellimatch, TLM Collateral (Sentry), Syn Counterparty and various in-house systems. Seconded into various projects:Gloss Equities and then subsequently Gloss Fixed Income go-livesDesign and implementation of cross platform sub ledger for cash nostro balancesDesign and implementation of Operations cash Funding systemDesign and implementation of Automated testing system for Gloss - transforming a 5 week testing cycle to a 5 day cycle, significantly reducing the overhead on Operations front line staff.Design and implementation of a JPY cash payment hold-and-release system to assist with ILAS regulations Show less



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Technical & Business Consultant

  • Sep 2008 - Dec 2010

  A mixture of supporting the Operations department and providing analysis to projects related to the merger of Halifax Bank of Scotland Treasury with Lloyds. Responsible for Production support and test system management. Implementation of all production changes. Liaising with 3rd party vendors, System Users, Business Change and Project staff. Additionally responsible for all Disaster Recovery/Business Continuity planning and testing for our system stack. A mixture of supporting the Operations department and providing analysis to projects related to the merger of Halifax Bank of Scotland Treasury with Lloyds. Responsible for Production support and test system management. Implementation of all production changes. Liaising with 3rd party vendors, System Users, Business Change and Project staff. Additionally responsible for all Disaster Recovery/Business Continuity planning and testing for our system stack.



Bank of Scotland

• United Kingdom
• Banking
• 700 & Above Employee

• Technical Support Specialist

  • Sep 2006 - Aug 2008

  HBOS Treasury at the time: Supporting the Operations department and additionally providing analysis to projects and upgrades during an aggressive change programme. The Summit system upgrade (Derivatives and Securities) affected the downstream systems significantly with Migrations and messaging replays across Confirmations, Settlement, and Cash & Securities Reconciliations. Responsible for Production support and test system management. Implementation of all production changes. Liaising with 3rd party vendors, System Users, Business Change and Project staff. Additionally responsible for all Disaster Recovery/Business Continuity planning and testing for Operations systems. Show less

• Technical Support Specialist

  • May 2004 - Sep 2004

  Supported Production systems for the Operations department and additionally providing analysis to projects and upgrades. Responsible for Production support and test system management. Implementation of all production change. Liasing with 3rd party vendors, System Users, Business Change and Project staff. Supported Production systems for the Operations department and additionally providing analysis to projects and upgrades. Responsible for Production support and test system management. Implementation of all production change. Liasing with 3rd party vendors, System Users, Business Change and Project staff.



Royal Bank of Scotland Business

• United Kingdom
• Banking
• 700 & Above Employee

• Technical Support Analyst

  • Apr 2003 - Apr 2004

  Production support of Wall Street and associated systems for FX & MM business, including support of trade booking & processing, payments and confirmations (SWIFT & CLS). Resolving technical and business issues. Supported worldwide user base. Liaised with Testing department to upgrade the test system suit to new architect for Wall Street System and surrounding connectivity, including IBM MQ and Oracle AQ channels for all inbound and outbound system messaging. Production support of Wall Street and associated systems for FX & MM business, including support of trade booking & processing, payments and confirmations (SWIFT & CLS). Resolving technical and business issues. Supported worldwide user base. Liaised with Testing department to upgrade the test system suit to new architect for Wall Street System and surrounding connectivity, including IBM MQ and Oracle AQ channels for all inbound and outbound system messaging.



VEDARIS (formely FSD Ltd)

• Team Manager

  • Jul 2001 - Oct 2002

  Vedaris was a software house and financial IT consultancy company. It marketed an energy trading and risk management system called “Contango” with additional systems for surrounding processes. I was responsible for the team of London based consultants supporting implementations and upgrades to the Vedaris systems suite for clients across Europe. Additionally ran a London based Support centre, with all London staff liaising with the Software engineers in the Delhi Office. The teams were new and as such I set up working practices, policies and procedures for the Vedaris Help Desk and Implementation teams, Produced client and management reports. Additionally seconded as Site Manager at Williams Energy Trading and Risk Management, Stat Oil Norway and BG Energy Trading during the implementation of the Contango suite. Developed a knowledge of energy derivatives and risk management during this time. Show less



NatWest Markets

• Banking
• 700 & Above Employee

• Site Manager (Vedaris Tech Consultant)

  • Oct 2000 - Jun 2001

  Support Consultant & Site Manager in mixed team of Vedaris and RBS/Natwest staff. Manager of four Vedaris staff. Production support of Wall Street and associated systems for FX & MM, including support of trades, payments and confirmations (SWIFT). Resolving technical and business issues. Supported worldwide user base. Support and vendor liaison for FX & MM related systems including Cars, Tram and FXNet. Disaster recovery testing of all systems. Period of merger between RBS & NatWest, significant changes and projects including – decommissioning of Summit, Cars and Tram. Upgrades and relocations of servers and users, novation of FX & MM trades (Wall Street). Show less

• Support Consultant / Site Manager

  • May 1998 - Sep 2000

  Primarily support consultant for IR Derivatives and Options systems including Devon. Also supported Nostro Reconciliations (CARS), Confirmations (TRAM), Futures and Options (Rolfe & Nolan), Securities (Bloomberg and RIMS) and Payments (SWIFT & FXNet) Supported the Migration of main derivatives system Devon (Sungard) to Summit (Summit Systems) Became Site Manager leading a team of 5 and additionally supported the FX & MM system (Wall Street) Primarily support consultant for IR Derivatives and Options systems including Devon. Also supported Nostro Reconciliations (CARS), Confirmations (TRAM), Futures and Options (Rolfe & Nolan), Securities (Bloomberg and RIMS) and Payments (SWIFT & FXNet) Supported the Migration of main derivatives system Devon (Sungard) to Summit (Summit Systems) Became Site Manager leading a team of 5 and additionally supported the FX & MM system (Wall Street)



Citi

• Mexico
• IT Services and IT Consulting
• 100 - 200 Employee

• Technial Support Consultant

  • Apr 1997 - Apr 1998

  Support Consultant for Devon FX Options system. Created/amended DQL scripts for reporting and data extracts. System test/install of new option valuation models. Supported trade imports from internal system (GFOS) & Devon portfolio transfers from each city (Sing>London>NY). Supported the overnight batch almost constantly. Support Consultant for Devon FX Options system. Created/amended DQL scripts for reporting and data extracts. System test/install of new option valuation models. Supported trade imports from internal system (GFOS) & Devon portfolio transfers from each city (Sing>London>NY). Supported the overnight batch almost constantly.



Vedaris (formerly FSD International)

• Technical Office Engineer

  • Apr 1996 - Mar 1997

  Where I cut my teeth in IT; built PC's, learnt DOS, Windows &HTML. Built first company network and first company website. Moved the office: dealing with PABX, local network, full office of PC's and Servers Received internal training on FX Options and Sungards' Devon system, was then placed on-site at Citi Bank. Where I cut my teeth in IT; built PC's, learnt DOS, Windows &HTML. Built first company network and first company website. Moved the office: dealing with PABX, local network, full office of PC's and Servers Received internal training on FX Options and Sungards' Devon system, was then placed on-site at Citi Bank.