Experience

ERT

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Software Quality Engineer

  • Apr 2020 - Present



National General

• United States
• Insurance
• 700 & Above Employee

• Business Systems Analyst - Testing

  • Jul 2018 - Dec 2019

  • Lead tester for a mobile application to allow customers to report claims • Wrote requirements gathered from multiple stakeholders • Shepherded projects through their evolution from waterfall, to DevOps • Worked multiple projects simultaneously, working out priority without constant oversight • Confirmed that our application worked on agreed upon legacy browsers. • Lead tester for a mobile application to allow customers to report claims • Wrote requirements gathered from multiple stakeholders • Shepherded projects through their evolution from waterfall, to DevOps • Worked multiple projects simultaneously, working out priority without constant oversight • Confirmed that our application worked on agreed upon legacy browsers.



OverDrive

• United States
• Online Audio and Video Media
• 300 - 400 Employee

• QA Analyst I

  • Jan 2013 - Apr 2018

  • Developed testing plans for projects from initial design to post-launch support • Used JIRA and qTest to design and track testing between team members • Worked with non-technical stakeholders to establish goals and communicate risk • Traveled to meet and assist customers to ensure our testing was focused on actual use cases • Managed and maintained device lists and testing to make the most of QA’s time • Created testing tools using JavaScript, Node.js, Selenium, and SQL • Worked to prove to stakeholders that a mature QA process and team was a worthwhile investment Show less



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Manager in Training

  • Jun 2010 - Jan 2013

  - Assisted in the development of my co-workers. - Ordered supplies - Assisted in the development of my co-workers. - Ordered supplies